Clerical Officer/Receptionist

NHS Highland; Lochgilphead; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Highland is seeking a Clerical Officer/Receptionist to join the medical records team at Mid Argyll Community Hospital. The role involves supporting clinical care through reception duties and managing medical records. Applicants should have previous administrative experience, strong organization skills, and the ability to work both independently and as part of a team.

Qualifications

• Self-motivated with ability to prioritize workload.
• Excellent keyboard and communication skills.
• Ability to work in a team and independently.

Responsibilities

• Provide reception duties and manage appointments.
• Handle audio typing of clinical correspondence.
• Support effective clinical care in the medical records team.

Skills

Communication

Organization

Attention to detail

Education

Previous administrative experience

Tools

Microsoft Office

Job description

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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We are recruiting within the medical records team at Mid Argyll Community Hospital, supporting effective clinical care by providing an efficient medical records and reception service to patients, clinicians, nursing and AHP staff. This post involves reception duties for the main hospital and the A&E department, referral management, dealing with waiting lists and the appointing of clinics in line with the Patient Access Policy. You will provide audio typing of clinical correspondence to AHPs and specialist nurses and general work within the medical records department.

You should be a self motivated person with ability to prioritise workload and exercise initiative and flexibility. You should also possess excellent keyboard, organisation and communication skills as well as a good working knowledge of Microsoft Office. Knowledge and experience of a hospital environment would be advantageous, as would knowledge of NHS systems and processes, however training will be provided.

Previous administrative experience and knowledge of confidentiality and safe handling of information/GDPR is required. You should have the ability to work as a member of a team and on your own initiative, with minimal supervision.

A good telephone manner and experience with the public is essential. A high level of concentration and accuracy is required.

This is a full-time post of 37 hours per week, to be worked Monday to Friday, in accordance with service requirements.

Informal enquiries to: Kathleen Young, Administrative Services Manager, Tel: [phone]/email: [e-mail]

Recruitment team can be contacted by e-mailing

Please quote Jobtrain reference 218214 on all correspondence

This role does not meet the eligibility criteria for a or a NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Additional Information For Candidates

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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