Clerical Officer- Health Records

NHS National Services Scotland; Glasgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established healthcare provider is seeking a dedicated part-time administrator to support clinical care through efficient Health Records management. This role involves maintaining patient records, ensuring confidentiality, and providing clerical support to medical staff. Ideal candidates will possess strong clerical experience and communication skills, along with a good understanding of patient management systems. Join a diverse and inclusive team committed to delivering quality healthcare services to a large community. This position offers a valuable opportunity to contribute to patient care in a supportive environment.

Qualifications

• 3 Standard Grades or equivalent, including good office experience.
• Previous clerical and reception experience required.

Responsibilities

• Provide efficient Health Records service to patients and staff.
• Maintain electronic and paper-based patient records systems.

Skills

Clerical Experience

Communication Skills

Keyboard Skills

Patient Management System (PMS)

Education

3 Standard Grades or Equivalent

Tools

Computer Literacy

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part-time post of 17.5 hours per week, with a shift pattern of Monday (9am-8pm) and Tuesday (9am-5pm).

Please note the salary is Pro Rata for part time hours.

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

1. 3 standard grades or equivalent – 1 must be English or good general education coupled with good office experience.
2. Previous clerical experience required.
3. Computer literate with good keyboard skills.
4. Previous reception experience along with good communication skills required.
5. Prior experience of using a Patient Management System (PMS) would be desirable.

Please note this is a GGC wide post and can be moved to any location, however initial base will be GRI.

For more information, please contact: Ashleigh Connolly, Senior Supervisor, 0141 956 0718, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.