Clerical Assistant

NHS Highland; Portree; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Highland's Home Farm care home is seeking a highly organised Care Home Administrator to join the team. You will deliver comprehensive administrative and secretarial support to ensure smooth operations and a professional environment for staff, residents and visitors.

As the first point of contact, you will manage enquiries, coordinate documentation, and uphold confidentiality and data protection standards, while maintaining high standards of written and spoken English.

Qualifications

• Experience in an administrative or secretarial role (health or social care desirable).
• Excellent organisational and time management skills.
• Strong communication skills with the ability to deal with sensitive situations.
• Proficient IT skills (Word, Excel, email systems).
• High standard of written and spoken English.
• Understanding of confidentiality and data protection requirements.

Responsibilities

• Provide administrative and secretarial support to the care home.
• Serve as first point of contact for staff, residents, families and external professionals.
• Ensure a professional, welcoming service at all times.

Skills

Organisational skills

Time management

Communication skills

Independence / self-motivation

IT skills (Word, Excel, email)

Tools

Microsoft Word

Microsoft Excel

Email systems

Job description

At Home Farm we are seeking a highly organised and motivated Care Home Administrator to join our dedicated team.

This key role provides a comprehensive administrative and secretarial service, supporting the smooth and efficient running of the care home. You will act as the first point of contact for staff, residents, families, and external professionals, ensuring a professional and welcoming service at all times.

Experience in an administrative or secretarial role (health or social care desirable)

Excellent organisational and time management skills

Strong communication skills with the ability to deal with sensitive situations

Ability to work independently and prioritise workload effectively

Proficient IT skills (e.g. Word, Excel, email systems)

High standard of written and spoken English

Professional, approachable, and flexible attitude

Understanding of confidentiality and data protection requirements

Informal enquiries can be made to Neil Ingall or Jane Evans on 01478 613232

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through .