Clearance/Cleaning Operative (Empty Homes)

Thirteen Group; Tees Valley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Salary £26,453 per annum

Annual leave 28–31 days + birthday day

Pension up to 17% + flexible employee/

Simply Health

T’dar discounts

Buy/sell annual leave

Job summary

Thirteen Group is seeking an Empty Homes Service Operative to join our Repairs team across our operational areas. You’ll clean empty properties to ensure they are safe, fresh and ready for new customers, and perform pre-cleans before repairs begin.

You will work with maintenance teams to access properties safely and support efficient handovers, while prioritising high-quality cleaning and flexible travel across locations.

Qualifications

• Has a basic level of education with literacy and numeracy suitable for the role.

Responsibilities

• Carry out thorough cleaning of empty homes after repairs, ensuring safety and readiness for customers.
• Complete pre-cleans to provide safe access before repairs begin.
• Clean rooms, floors, surfaces, fixtures, windows, doors, bathrooms and kitchens to required standards.
• Inspect properties after cleaning and report hazards or barriers.
• Work with empty homes teams to support property handovers.

Skills

Cleaning practices

Health and safety compliance

Attention to detail

Organization

Flexibility across locations

Education

Basic education

Job description

Join us as an Empty Homes Service Operative at Thirteen Group!

Role Overview

Thirteen Group is on the lookout for an Empty Homes Service Operative to join our Repairs team, working across our operational areas.

In this practical and rewarding role, you’ll clean our empty properties to make sure they are safe, fresh and ready for new customers to call home. You’ll also carry out pre-cleans before repair work begins, helping our teams access properties safely and ensuring work can progress smoothly.

Thirteen Benefits

• Salary: £26,453 per annum
• Annual leave: Starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays
• Pension: Up to 17% contributions, with flexible contribution rates of up to 7% colleague and up to 10% employer
• Simply Health: Save money on common health expenses and access health and wellbeing support services
• T’dar: Our discount and reward platform, giving you huge savings on everyday brands
• Opportunities to buy and sell annual leave

Key Responsibilities

• Carry out thorough cleaning of empty homes once repairs have been completed, ensuring they are safe, clean and ready for customers
• Complete pre-cleans where required, providing safe access and a suitable working environment before repairs begin
• Clean rooms, floors, surfaces, fixtures, fittings, windows, doors, bathrooms and kitchens to the required standards
• Use cleaning products, equipment, protective clothing and vehicles safely and responsibly
• Inspect properties after cleaning, addressing any issues where possible and promptly reporting hazards, damage or barriers to achieving the required standard
• Work closely with empty homes teams, planners, supervisors, inspectors and contractors to support efficient property handovers

About You

We’re looking for someone who:

• Has a good understanding of cleaning practices and health and safety requirements
• Takes pride in delivering high-quality work and preparing homes to a consistently good standard
• Has a basic level of education, with literacy and numeracy skills suitable for the role
• Holds a full UK driving licence and is able to travel extensively across our operational areas
• Can use mobile devices, digital communication tools and other relevant IT systems effectively
• Is organised, able to prioritise work and willing to work flexibly across different locations

Why Thirteen

At Thirteen, we work together to provide quality homes, build stronger communities and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

• Join a team that’s local at heart but welcomes talent from everywhere
• Be part of an organisation that values diversity and inclusivity
• Be part of a company that offers tailored support services, going beyond just housing solutions

As part of our hiring process, if you’re successful, we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.