Clearance/Cleaning Operative (Empty Homes)

Thirteen; Tees Valley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Salary

Annual leave

Pension

Simply Health

T’dar

Leave buy/sell

Job summary

Thirteen Group is seeking an Empty Homes Service Operative to join our Repairs team. You’ll clean empty properties to make sure they are safe, fresh and ready for new customers to call home, and carry out pre-cleans before repair work begins to help access properties safely and ensuring work can progress smoothly.

The role requires a good understanding of cleaning practices and health and safety, a full UK driving licence and the ability to travel across our operational areas.

Qualifications

• Understanding of cleaning practices and health and safety requirements.
• Pride in delivering high-quality work and preparing homes to a consistently good standard.
• Basic level of education with literacy and numeracy skills suitable for the role.
• Holds a full UK driving licence and is able to travel extensively across our operational areas.
• Able to use mobile devices and digital tools effectively.
• Organised and able to prioritise work, flexible across locations.

Responsibilities

• Carry out thorough cleaning of empty homes after repairs to ensure safety and readiness for customers.
• Complete pre-cleans when required to provide safe access before repairs begin.
• Clean rooms, floors, surfaces, fixtures, fittings, windows, doors, bathrooms and kitchens to the required standards.
• Use cleaning products, equipment, PPE and vehicles safely and responsibly.
• Inspect properties after cleaning, report hazards or issues, and ensure standards are met.
• Collaborate with empty homes teams, planners, supervisors, inspectors and contractors to support property handovers.

Skills

Cleaning practices

Health and safety

Driving licence

Literacy and numeracy

IT devices/IT systems

Flexibility across locations

Education

Basic education

Job description

Join us as an Empty Homes Service Operative at Thirteen Group!

Role Overview

Thirteen Group is on the lookout for an Empty Homes Service Operative to join our Repairs team, working across our operational areas.

In this practical and rewarding role, you’ll clean our empty properties to make sure they are safe, fresh and ready for new customers to call home. You’ll also carry out pre-cleans before repair work begins, helping our teams access properties safely and ensuring work can progress smoothly.

Thirteen Benefits

• Salary: £26,453 per annum
• Annual leave: Starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays
• Pension: Up to 17% contributions, with flexible contribution rates of up to 7% colleague and up to 10% employer
• Simply Health: Save money on common health expenses and access health and wellbeing support services
• T’dar: Our discount and reward platform, giving you huge savings on everyday brands
• Opportunities to buy and sell annual leave

Key Responsibilities

• Carry out thorough cleaning of empty homes once repairs have been completed, ensuring they are safe, clean and ready for customers
• Complete pre-cleans where required, providing safe access and a suitable working environment before repairs begin
• Clean rooms, floors, surfaces, fixtures, fittings, windows, doors, bathrooms and kitchens to the required standards
• Use cleaning products, equipment, protective clothing and vehicles safely and responsibly
• Inspect properties after cleaning, addressing any issues where possible and promptly reporting hazards, damage or barriers to achieving the required standard
• Work closely with empty homes teams, planners, supervisors, inspectors and contractors to support efficient property handovers

About You

We’re looking for someone who:

• Has a good understanding of cleaning practices and health and safety requirements
• Takes pride in delivering high-quality work and preparing homes to a consistently good standard
• Has a basic level of education, with literacy and numeracy skills suitable for the role
• Holds a full UK driving licence and is able to travel extensively across our operational areas
• Can use mobile devices, digital communication tools and other relevant IT systems effectively
• Is organised, able to prioritise work and willing to work flexibly across different locations

Why Thirteen

At Thirteen, we work together to provide quality homes, build stronger communities and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.

Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.

• Join a team that’s local at heart but welcomes talent from everywhere
• Be part of an organisation that values diversity and inclusivity
• Be part of a company that offers tailored support services, going beyond just housing solutions

Interested?

For more details, please refer to the attached documents.

If you’d like to talk more about the role, please contact Sarah Johnstone, Empty Homes Manager, on 07554 953721 for an informal discussion.

NO RECRUITMENT AGENCIES, please.

As part of our hiring process, if you’re successful, we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.