Cleansing Services Leader - Data-Driven Transformation

LARAC; Newport; On-site; GBP 65,000 - 90,000; Full time

Job summary

Newport City Council is seeking an ambitious Cleansing Manager to lead the next phase of development for our cleansing service in Newport. You will provide strategic and operational leadership to deliver safe, efficient and high-quality services that contribute to a cleaner, greener city.

This role will oversee transformation, use data and technology to drive performance, manage budgets, and build strong relationships with internal teams, contractors and communities.

Qualifications

• Experience of leading operational services and managing large or diverse teams.
• Proven track record of delivering service improvement, transformation and organisational change.
• Ability to embrace new technologies and use IT and data analysis to drive performance and innovation.
• Strong project management and leadership skills with the ability to motivate, develop and support teams through change.
• Excellent communication, influencing and stakeholder management skills.
• Experience of managing budgets and delivering services within financial constraints.
• Strong analytical and problem-solving abilities, with excellent attention to detail.
• A commitment to customer service, environmental improvement and continuous improvement.

Responsibilities

• Lead the ongoing development and delivery of Newport's cleansing strategy and service improvement plans.
• Build upon digitalisation and service transformation initiatives to enhance performance, efficiency and customer satisfaction.
• Use technology, data and innovative approaches to improve service delivery and support evidence-based decision making.
• Provide inspirational leadership to frontline teams, promoting accountability, continuous improvement and high performance.
• Manage service budgets effectively, ensuring resources are used efficiently and deliver value for money.
• Develop strong relationships with internal departments, elected members, contractors, partners and community groups.
• Monitor and analyse operational and performance data to identify trends, challenges and opportunities for improvement.
• Ensure compliance with relevant legislation, health and safety requirements and council policies.
• Contribute to wider Waste and Recycling and Environmental and Public Protection service area priorities.

Skills

Operational leadership

Budget management

Data analysis

Change management

Project management

Stakeholder management

Communication

Problem-solving

Customer service

Environmental improvement

Job description

Newport City Council is seeking an ambitious Cleansing Manager to lead the next phase of development for our cleansing service in Newport. You will provide strategic and operational leadership to deliver safe, efficient and high-quality services that contribute to a cleaner, greener city.

This role will oversee transformation, use data and technology to drive performance, manage budgets, and build strong relationships with internal teams, contractors and communities.