Cleaning Team Leader

PDA Search & Selection; Highweek; On-site; GBP 21,000 - 26,000; Full time

Job summary

PDA Search & Selection is helping a national Facilities Management company recruit a Cleaning Team Leader for a busy supermarket site in Newton Abbot. The role oversees up to 15 cleaners, with early shifts from 5:00 to 11:00 and a 30-hour week, Tuesday to Sunday.

An immediate start is available, with a strong focus on safety, performance, and client liaison. Experience in soft services, team leadership, and IT proficiency (Outlook/Excel) is essential.

Qualifications

• FM experience across Soft Services, ideally retail environment.
• Previous experience of managing a team.
• Proficient with IT / Microsoft programmes (Outlook & Excel).
• Sound knowledge of Health and Safety and COSHH regulations.
• Familiar with Data Protection Act and maintaining confidentiality.
• Commitment to equal opportunities.

Responsibilities

• Demonstrate company values and lead by example at all times.
• Provide a key interface between on-site client and service providers daily.
• Monitor and report service levels and KPIs.
• Financial tracking and reporting to ensure services are within budgets.
• Continuous improvement initiatives to improve performance and engagement.
• Own and manage departmental audits and compliance plans.
• Develop and maintain relationships with the customer to meet expectations.
• Manage staff performance in consultation with HR when needed.

Skills

Team leadership

People management

Communication skills

IT skills

Health & safety knowledge

Tools

Outlook

Excel

Job description

Position: Cleaning Team Leader | Onsite | Retail Supermarket

Location: Newton Abbot

Salary: £23,400.00 Per Annum

Hours: 30 Hours per Week | 5 days out of 7

Shift Patterns: Early morning starts 5.00am - 11.00am

Own transport would be desirable but Candidates that live within walking distance would be ideal too.

Job Purpose

Our client is a national Facilities Management Company and they are actively recruiting for an Cleaning Team Leader, working within a Supermarket Retail Store.

Responsible for driving operational performance in a high-profile Site, delivering excellent service and demonstrating continuous improvement in service delivery, process & engagement with both colleagues & clients. The Hygiene Manager will act as a single point of contact for all cleaning and Soft Services issues across the Site.

The Cleaning Team Leader will be looking after a team of up to 15 cleaners in a fast paced and demanding supermarket environment.

Key Responsibilities

• To demonstrate company values and lead by example at all times.
• Providing a key interface between on-site client (customer) and the contracted service providers on a day to day basis.
• Monitor and reporting of service level agreements and key performance indicators internal and external.
• Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
• Provide a continuous improvement review and development of initiatives to improve or rationalise services or process to achieve optimum performance and full customer engagement.
• Ownership and management of the departmental audits, statutory compliance plans to achieve and maintain legal status
• To develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
• Manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance

Our client is looking for Managers who have a proven track record of managing and motivating people in a demanding environment with management of staff, payroll, and rotas experience. They also need to be prepared to be hands-on and clean with the team as and when required.

Experience Requirements

• FM experience across Soft Services, ideally retail environment.
• Excellent written and verbal communication skills
• Previous experience of managing a team
• Proficient using IT / Microsoft programmes (Outlook & Excel)
• Sound knowledge of Health and Safety and COSHH legislation To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations.
• To always ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
• To comply with the requirements of the Data Protection Act.
• To comply with the company's policies on equal opportunities.

Candidates will have a proven background in Hygiene/ Cleaning Management ideally within a fast-paced environment.

An immediate start is available.