Senior Cleaning Manager

PDA Search & Selection; Bedford; On-site; GBP 36,000 - 44,000; Full time

Job summary

PDA Search & Selection is recruiting a Senior Cleaning Manager for a large Distribution Centre in Bedford. The role focuses on delivering high standards of hygiene and soft services, leading a team of up to 30 cleaners and ensuring service excellence in a fast-paced environment.

The position requires strong leadership, experience in managing cleaning operations, and a solid understanding of health and safety. Immediate start available and 40-hour week.

Qualifications

• FM experience across Soft Services, ideally distribution environment.
• Excellent written and verbal communication skills.
• Previous experience of managing a team.
• Proficient in IT; Microsoft Outlook & Excel.
• Sound knowledge of Health and Safety and COSHH legislation.
• Compliance with Data Protection Act and equal opportunities policies.

Responsibilities

• Lead by example and uphold company values.
• Interface between on-site client and service providers daily.
• Monitor and report on SLAs and KPIs.
• Track budgets and ensure services meet costs and service levels.
• Develop continuous improvement initiatives to enhance performance.
• Oversee departmental audits and compliance plans.
• Maintain customer relationships to meet expectations.
• Manage staff performance with HR support.

Skills

Communication skills

Team management

Hygiene/ Cleaning management

IT skills (Outlook & Excel)

Tools

Outlook

Excel

Job description

Position: Senior Cleaning Manager (Distribution)

Location: Bedford

Salary: Up to £40,000.00 per annum (depending on experience)

Hours: 40 Hours per Week | 5 days out of 7 | Monday-Friday generally but occasional flexibility for weekend work

Shift Patterns: 8am-4pm Roughly

Job Purpose

Our client are a national Facilities Management Company and we are actively recruiting for a Site Cleaning Manager, working within a large Distribution Centre.

Responsible for driving operational performance in a high-profile Site, delivering excellent service and demonstrating continuous improvement in service delivery, process & engagement with both colleagues & clients. The Hygiene Manager will act as a single point of contact for all cleaning and Soft Services issues across the Site.

The Hygiene Manager will be looking after a team of up to 30 cleaners in a fast paced and demanding distribution environment.

Key Responsibilities

• To demonstrate company values and lead by example at all times.
• Providing a key interface between on-site client (customer) and the contracted service providers on a day to day basis.
• Monitor and reporting of service level agreements and key performance indicators internal and external.
• Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
• Provide a continuous improvement review and development of initiatives to improve or rationalise services or process to achieve optimum performance and full customer engagement.
• Ownership and management of the departmental audits, statutory compliance plans to achieve and maintain legal status
• To develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
• Manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance

Our client is looking for Managers who have a proven track record of managing and motivating people in a demanding environment with management of staff, payroll, and rotas experience. They also need to be prepared to be hands-on and clean with the team as and when required.

Experience Requirements

• FM experience across Soft Services, ideally distribution environment.
• Excellent written and verbal communication skills
• Previous experience of managing a team
• Proficient using IT / Microsoft programmes (Outlook & Excel)
• Sound knowledge of Health and Safety and COSHH legislation To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations.
• To always ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
• To comply with the requirements of the Data Protection Act.
• To comply with the company's policies on equal opportunities.

Candidates will have a proven background in Hygiene/ Cleaning Management ideally within a fast paced retail distribution environment.

An immediate start is available.