Cleaning Team Lead: Performance & Service Excellence

Manchester Arndale; Lincoln; On-site; GBP 21,000 - 28,000; Full time

Job summary

OCS UK & Ireland is seeking a Cleaning Supervisor to oversee on-site cleaning operations, ensuring compliance with contract obligations and KPI targets. You will lead a team, coordinate schedules and liaise with clients and stakeholders to deliver a high-quality cleaning service.

The role requires strong leadership, safety awareness, and ability to optimise resources to maintain service levels across sites in the UK.

Qualifications

• Experience supervising cleaning teams.
• Ability to monitor performance against contractual obligations.
• Strong leadership and communication skills.

Responsibilities

• Provide supervisory responsibility for efficient delivery of cleaning services.
• Plan, prepare and complete works within contract scope and monitor service delivery.
• Report any service shortfalls to Line Manager and manage holiday/sickness coverage.

Skills

Team supervision

KPI reporting

Health & safety

Shift planning

Job description

OCS UK & Ireland is seeking a Cleaning Supervisor to oversee on-site cleaning operations, ensuring compliance with contract obligations and KPI targets. You will lead a team, coordinate schedules and liaise with clients and stakeholders to deliver a high-quality cleaning service.

The role requires strong leadership, safety awareness, and ability to optimise resources to maintain service levels across sites in the UK.