Cleaning Supervisor – Quality, Team & Hygiene Leader

Mount Charles; Belfast City District; Sur place; GBP 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

28 days annual leave pro rata

Company Pension Scheme

Employee Assistance Programme

Résumé du poste

Mount Charles Group is seeking a Cleaning Supervisor to join our team based at ICC Waterfront, Belfast. The role focuses on contract audits, client contact, payroll assistance, and ensuring adherence to health and safety standards during daily operations.

The successful candidate will have exceptional customer service, strong attention to detail, and relevant cleaning-related qualifications, with a flexible, hands-on approach and a commitment to quality service.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Current BICS Qualifications.
• Basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

Responsabilités

• Contract auditing and quality audits as per schedule and per company policy.
• Client contact and liaison with customers.
• Assisting with payroll when needed and ensuring stock levels of cleaning materials.
• Induction training for all new starts and staff moving sites.
• Ensuring all areas are stocked and maintained to specification and reporting hazards to line manager.

Connaissances

Exceptional customer service skills

Strong attention to detail

Previous work experience in customer服务

Formation

NVQ/SVQ Level One in Cleaning Building Interiors

Basic reading, writing, speaking and listening for safety

Description du poste

Mount Charles Group is seeking a Cleaning Supervisor to join our team based at ICC Waterfront, Belfast. The role focuses on contract audits, client contact, payroll assistance, and ensuring adherence to health and safety standards during daily operations.

The successful candidate will have exceptional customer service, strong attention to detail, and relevant cleaning-related qualifications, with a flexible, hands-on approach and a commitment to quality service.