Cleaning Supervisor: Lead Elite Workplace Hygiene

ISS Facility Services; Manchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

ISS Facility Services in Manchester is seeking a Cleaning Supervisor to manage cleaning operations on site, lead a team and maintain premier cleanliness and service for customers and colleagues. You will oversee scheduling, delivery of cleaning duties, and adherence to safety rules while delivering exceptional customer care.

You will coordinate tasks across offices, meeting rooms, toilets, showers and common areas, ensuring high standards in a fast-paced environment.

Qualifications

• Strong customer service mindset and professionalism.
• Reliable and hardworking with a positive attitude.
• Able to work well in a team and with customers/colleagues.
• Polite and clear communication with all site users.
• High eye for detail and ability to clean to an exceptional standard.

Responsibilities

• Plan, organise, and coordinate cleaning operations to achieve targets.
• Lead by example with a passion for customer service and leadership.
• Set and maintain high standards for self and team.
• Create and manage cleaning schedules for efficient service delivery.
• Deliver exceptional cleaning standards across your area of responsibility.
• Carry out cleaning duties across offices, meeting rooms, toilets, showers, vacuuming and mopping.
• Ensure safe use of cleaning equipment and chemicals per guidelines.
• Maintain a safe working environment in line with Health & Safety policies.
• Report hazards, near misses, or safety concerns to your manager.

Skills

Customer service

Reliability

Team player

Communication

Attention to detail

Job description

ISS Facility Services in Manchester is seeking a Cleaning Supervisor to manage cleaning operations on site, lead a team and maintain premier cleanliness and service for customers and colleagues. You will oversee scheduling, delivery of cleaning duties, and adherence to safety rules while delivering exceptional customer care.

You will coordinate tasks across offices, meeting rooms, toilets, showers and common areas, ensuring high standards in a fast-paced environment.