Cleaning Supervisor: Lead a High-Quality, Safe Cleaning Team

Manchester Arndale; South Shields; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

OCS UK & Ireland is seeking a Cleaning Supervisor at Epinay School, South Shields, to lead cleaning teams and ensure high-quality services across client sites.

You will oversee daily operations, maintain standards, support induction and training, and ensure health & safety and COSHH compliance. The role requires a proactive, flexible approach and good communication to meet site needs.

Qualifications

• Experience supervising cleaning teams and delivering a high standard of service.
• Knowledge of cleaning processes, equipment and materials.
• Awareness of health & safety and COSHH requirements.
• Ability to lead, motivate and support a team.
• Good organisational and communication skills.

Responsibilities

• Supervise and support cleaning colleagues to ensure work is completed to the required standard.
• Allocate tasks, manage daily cleaning schedules and provide on-the-job guidance where needed.
• Carry out regular quality checks and address any issues promptly.
• Ensure cleaning is delivered in line with agreed specifications, KPIs and client expectations.
• Support with induction and training of new starters, including safe systems of work.
• Ensure colleagues comply with health & safety, COSHH and company procedures at all times.
• Use equipment and materials safely and ensure they are stored and maintained correctly.
• Manage stock levels of cleaning materials and report shortages or equipment faults.
• Act as a key point of contact for clients or site contacts on daily operational matters.
• Escalate issues, incidents or concerns appropriately to management.

Skills

Supervisory experience

Health & safety awareness

COSHH awareness

Communication skills

Organisation skills

Team motivation

Flexibility

Tools

Computer-based programs

Job description

OCS UK & Ireland is seeking a Cleaning Supervisor at Epinay School, South Shields, to lead cleaning teams and ensure high-quality services across client sites.

You will oversee daily operations, maintain standards, support induction and training, and ensure health & safety and COSHH compliance. The role requires a proactive, flexible approach and good communication to meet site needs.