Cleaning Supervisor - CAM

West Midlands Police; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Cleaning Supervisor to oversee the efficient delivery of cleaning services across its facilities. This role involves managing a team, ensuring compliance with health and safety regulations, and maintaining high cleaning standards. The ideal candidate will possess strong leadership skills, attention to detail, and a valid UK driving license. Join a forward-thinking organization committed to diversity and inclusion, where you will play a crucial role in maintaining a clean and safe environment for staff and the community.

Qualifications

• Experience managing a team of cleaners and prioritizing workloads.
• Proficient in IT equipment including email, Teams, Word, and Excel.

Responsibilities

• Supervise cleaning services across police estate and ensure standards meet KPIs.
• Conduct quality assurance checks and maintain stock control records.

Skills

Team Management

Attention to Detail

Interpersonal Skills

IT Proficiency (Email, Teams, Word, Excel)

Education

Certificated Qualification in Cleaning Services

Tools

MyTime System

Job description

Role Overview

• To supervise the delivery of a cost-effective and efficient internal cleaning service across the Police estate in accordance with approved service specifications and appropriate use of resources.
• Daily supervision and utilization of cleaning operatives and materials to ensure cleaning services are maintained to agreed levels within designated sites or clusters of sites.
• Complete regular quality assurance checks to ensure cleaning standards meet KPIs and take corrective action where standards fail.
• Maintain accurate stock control records of all cleaning materials and equipment, including updates of electric equipment inventories and ensuring equipment is available for annual PAT tests.
• Monitor service contracts related to waste, laundry, washroom, and window cleaning, reporting on service performance.
• Instruct cleaning operatives on equipment use, materials, and safe working practices, complying with BICSc guidelines and health and safety regulations.
• Report on staff attendance and performance, completing necessary documentation.
• Ensure timely and accurate completion of documentation, including health and safety info and risk assessments.
• Authorize annual leave for cleaning operatives, ensuring work schedules are covered, and record leave in the MyTime System.
• Report faults and repairs to the Maintenance Helpdesk or relevant staff for health and safety issues.
• Manage meeting rooms and facilities to ensure readiness with correct equipment and furniture.
• Conduct Performance & Development Reviews with cleaning staff.
• Circulate information to staff and management to maintain open communication channels and participate in team meetings.
• Complete cleaning activities as needed to ensure service delivery in full.

Qualifications/Experience

Essential

• Possess or be working towards a certificated qualification in cleaning-related services.
• Experience managing a team of cleaners and prioritizing workloads.
• Proficient in IT equipment, including email, Teams, Word, and Excel.
• Able to travel between police buildings as required.
• Attention to detail.
• Ability to work on initiative with good interpersonal skills.
• Valid UK Driving License.

Desirable

• Willingness to undertake learning and development for higher or equivalent roles.
• Health & Safety Qualification.

Additional Information

Supervisory responsibility for cleaning staff, supervision received from Area Cleaning Manager, and conditions including possible varied hours, weekend or bank holiday work, and standby rota participation.

Successful applicants will need to pass vetting, medical, and possibly fitness tests, with details provided during the recruitment process.

Note: Current police staff in probation cannot apply unless exceptional circumstances apply.

West Midlands Police is committed to diversity and inclusion and is a Disability Confident Leader. Candidates declaring a disability who meet essential criteria will be offered an interview.