Cleaning Supervisor

Mitie; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Mitie is seeking an experienced Cleaning Supervisor for Westquay Shopping Centre in Southampton. You will lead a cleaning team to deliver both routine and periodic cleaning to meet client service levels, with a focus on safety, efficiency and quality.

The role requires reliable, professional individuals who can train staff and operate to a planning schedule. You will oversee uniforms, stock levels and holiday planning, and you may be asked to perform administrative duties as required by the line

Qualifications

• Experience supervising cleaning teams and delivering routine cleaning services.
• Ability to recruit, develop and manage team performance.
• Good communication and reliable, professional attitude.

Responsibilities

• Deliver routine planned and periodic cleaning via your team.
• Meet service level standards agreed with the client.
• Train staff on health & safety and task schedules.
• Distribute uniforms, monitor cleanliness, and order stocks.
• Manage holidays, training and performance.
• Handle issues professionally and escalate when needed.
• Carry out administrative duties as requested.

Skills

Cleaning supervision

Team leadership

Health & Safety procedures

Training delivery

Communication skills

Resource planning

Job description

Cleaning Supervisor - Westquay Shopping Centre, Southampton

Job Overview

We are looking for an experienced Cleaning Supervisor to manage a cleaning team, including recruitment and development of team and maintain excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer.

Main Duties

• You will be responsible for the delivery of routine planned and periodic cleaning via your team.
• You will help ensure the cleaning standards meet the Service Level agreed with the client
• You will ensure that the cleaning team understand and work to task schedules while following the correct Health & Safety procedures by providing technical training as and when required.
• You will distribute uniforms, monitor standard of cleanliness and the use of materials and order stocks as necessary.
• You will manage your team's holidays, training, and performance.
• You will deal with any issues efficiently and in a professional manner, referring to line manager where appropriate.
• You will need undertake any administrative duties as requested by line manager.

Candidate

The ideal candidate will have previous supervisory and cleaning experience. They will have good communication skills, be reliable and hardworking with a professional attitude and they will be able to work to a schedule on their own initiative.