Cleaning Supervisor

The Methodist Church in Britain; Carshalton; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Methodist Church in Britain is recruiting a supervisory cleaner to lead and motivate cleaning staff within Epsom and St Helier University Hospitals NHS Trust's community premises. You will allocate daily workloads, supervise inspections and ensure standards meet health, safety and infection prevention requirements.

Experience in supervisory roles and a basic understanding of cleaning procedures are required; BICSc or NVQ Level 2 is desirable.

Qualifications

• Basic understanding of cleaning procedures, COSHH and infection prevention and control, or willingness to complete training in them.
• Proven supervisory experience is needed.
• BICSc qualification, NVQ Level 2 or equivalent is desirable.

Responsibilities

• Provide visible day-to-day leadership and supervision to cleaning staff across designated areas
• Allocate daily duties and ensure cleaning schedules are completed on time and to the expected standard
• Monitor staffing levels and cover annual leave, sickness and other gaps
• Monitor cleanliness through inspections and audits, addressing failures promptly
• Ensure staff understand their designated areas, responsibilities, cleaning frequencies, risk categories and time allowed
• Conduct staff briefings, toolbox talks, competency checks and other supervisory activities
• Maintain accurate records of cleaning schedules, audits, training, competencies, attendance, staffing and actions
• Communicate with clinical teams, managers, patients, visitors and colleagues, responding to concerns and service requests
• Ensure cleaning products are used safely and correctly, following manufacturer instructions, COSHH assessments and training
• Monitor the condition and cleanliness of equipment, keeping it in safe working order
• Monitor standards for compliance with the National Standards of Healthcare Cleanliness, infection prevention and control, Trust procedures and health and safety legislation

Skills

Supervisory skills

English proficiency

Effective communication

Customer service

Team motivation

Education

Basic education

Job description

This supervisory post sits in the cleaning service of Epsom and St Helier University Hospitals NHS Trust, covering the organisation's community premises. The postholder leads and motivates cleaning staff, allocates daily workloads and checks that standards meet the National Standards of Healthcare Cleanliness and infection prevention requirements. The role is not on Agenda for Change terms, so pay and conditions differ from standard NHS scales. Proven supervisory experience is needed, and a BICSc or NVQ Level 2 is desirable.

What the job involves

• Provide visible day-to-day leadership and supervision to cleaning staff across designated areas
• Allocate daily duties and ensure cleaning schedules are completed on time and to the expected standard
• Monitor staffing levels and work with the eRoster Coordinator and management to cover annual leave, sickness and other gaps
• Monitor cleanliness through inspections and audits, addressing failures promptly and recording actions taken
• Ensure staff understand their designated areas, responsibilities, cleaning frequencies, risk categories and time allowed
• Conduct staff briefings, toolbox talks, competency checks and other supervisory activities
• Maintain accurate records of cleaning schedules, audits, training, competencies, attendance, staffing and actions
• Communicate with clinical teams, managers, patients, visitors and colleagues, responding to concerns and service requests
• Ensure cleaning products are used safely and correctly, following manufacturer instructions, COSHH assessments and training
• Monitor the condition and cleanliness of equipment, keeping it in safe working order
• Monitor standards for compliance with the National Standards of Healthcare Cleanliness, infection prevention and control, Trust procedures and health and safety legislation

Qualifications

• Basic understanding of cleaning procedures, COSHH and infection prevention and control, or willingness to complete training in them

Experience

• Proven supervisory skills

Skills & knowledge

• Good basic education including reading, writing and numeracy
• Able to read, write and converse in English
• Able to understand and follow written and verbal instructions
• Effective oral and written communication skills
• Good customer service skills
• Able to engage, support, motivate and inspire teams

Other

• Smart, professional and hygienic appearance
• Positive, can-do attitude

Nice to have

• BICSc qualification, NVQ Level 2 or equivalent
• Experience of working in the cleaning industry
• Experience of managing sickness absence, conducting appraisals and performance management
• Completion of training in BICS, manual handling, and health and safety