Domestic Supervisor

The Methodist Church in Britain; Grimsby; On-site; GBP 22,000 - 28,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Domestic Supervisor in Domestic Services to direct a domestic team to healthcare cleaning standards and manage daily schedules, including short-notice cover and patient discharge green cleans.

You will require NVQ Level 3 in leadership (or willingness to study), prior supervisory cleaning experience, and knowledge of COSHH. The role emphasizes training, quality checks, and working within financial parameters set by the line manager.

Qualifications

• NVQ Level 3 in leadership or equivalent must be held or pursued.
• Supervisory cleaning experience in healthcare settings.
• Knowledge of COSHH and health & safety basics.

Responsibilities

• Supervise and direct a domestic team to follow SOPs, safety and patient care.
• Oversee completion of all patient discharge green cleans.
• Ensure infection control cleaning requests are actioned and documented.
• Arrange cover for absences and adjust daily service on short notice.
• Train and induct staff in equipment, chemicals and methods; attend training.
• Plan complex cleaning tasks with risk assessments (e.g., hydrogen peroxide fogging).
• Conduct staff interviews covering appraisal, sickness, discipline, grievance.
• Operate within financial parameters set by line manager; explain variances.
• Sanction holidays within agreed allowances.
• Carry out quality control checks and remedial action.
• Monitor consumables usage and storage; requisition stock.
• Report accidents and defects; liaise with service users and managers.

Skills

Supervisory cleaning

Communication skills

COSHH knowledge

Numeracy and literacy

NVQ-3 leadership study

Education

NVQ Level 3 leadership

Job description

This Domestic Supervisor post in Domestic Services at Liverpool University Hospitals NHS Foundation Trust is open only to staff of one of five LAASP organisations. The work is directing a domestic team to healthcare cleaning standards, including overseeing every patient discharge green clean. What sets it apart is the team budget, holiday sanctioning and short-notice cover for absences, which mean frequent changes to daily schedules. Applicants need supervisory cleaning experience and an NVQ Level 3 in leadership, or a willingness to study for it.

What the job involves

• Supervise and direct a domestic team so day-to-day cleaning follows approved standard operating procedures, safety and customer care
• Oversee completion of all patient discharge green cleans
• Ensure infection control cleaning requests are actioned and documented correctly
• Arrange cover for absences and adjust daily service provision at short notice
• Ensure the team is trained and inducted in equipment, chemicals and methods, and attend mandatory training
• Plan and control highly complex cleaning, such as hydrogen peroxide fogging, with risk assessments
• Conduct staff interviews covering appraisal, sickness, bereavement, discipline and grievance
• Run the team within financial parameters set by the line manager, explaining variances
• Sanction domestic holidays within agreed allowances
• Carry out quality control checks and remedial action
• Monitor and control consumables usage and storage, and requisition stock
• Report accidents and defects, and liaise with service users and managers on service issues

What’s required

Qualifications

• NVQ Level 3 in leadership or equivalent

Experience

• Previous cleaning experience at a supervisory level
• Previous cleaning experience

Skills & knowledge

• Understanding of COSHH regulations
• Basic health and safety knowledge
• Understanding of operating cleaning machinery
• Excellent communication skills
• Basic data inputting, manually or on a computer or tablet
• Basic numeracy and literacy

Other

• Working as part of a team
• Excellent organisation skills
• Prepared to study for NVQ Level 3 in leadership
• Willingness to undertake further training as necessary

Nice to have

• Previous cleaning experience at a supervisory level within a healthcare environment
• Previous cleaning experience within a healthcare environment