Cleaning Operations Coordinator

Haven Leisure Ltd; United Kingdom; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Fully funded qualifications

Comprehensive training and ongoing 지원

Career development opportunities

Up to 50% off on-park dining

20% discounts on Haven Holidays

Job summary

Haven Leisure Ltd. is seeking a Cleaning Services Operations Assistant to keep our spaces spotless and guest-friendly. You’ll join the Cleaning Services team to plan daily tasks, coordinate the crew, manage stock, and support recruitment and training.

A balance of hands‑on work and admin duties keeps every day varied. You will help uphold safety standards, monitor budgets, and drive improvements to ensure high-quality guest experiences across our parks.

Qualifications

• Experience in cleaning or facilities operations is valued but not essential.
• Strong planning and organisation for large teams.
• Ability to multitask in a busy, customer‑focused environment.
• Good communication and problem‑solving skills.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assist with planning, preparation and daily operations to keep the department running smoothly.
• Support stock management, team rotas, recruitment, training and development.
• Monitor budget performance and conduct safety and compliance checks.
• Oversee daily cleaning tasks and address feedback, implementing improvements.
• Balance hands‑on tasks with administrative duties to ensure seamless operations.

Skills

Planning and organising

Team coordination

Budget awareness

Safety compliance

Guest experience focus

Communication skills

Tools

Stock management systems

Scheduling software

Job description

Position: Cleaning Services Operations Assistant
Type: Full-Time / Permanent
Pay Rates: Salary/Competitive

Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure!

In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands‑on tasks and admin duties, no two days will be the same!

Key Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest‑friendly environment.
• Balancing hands‑on tasks around the park with administrative responsibilities to ensure seamless operations.

Requirements

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer‑focused environment.
• Good communication and problem‑solving skills.
• Motivated to deliver an outstanding guest experience.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.