Cleaning Operations Coordinator

Haven Holidays; Porthmadog; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Dining discounts

Staff discounts on Haven Holidays and;

Fully funded qualifications

Free facilities access

Job summary

Haven Holidays is seeking a Cleaning Services Operations Assistant to help keep our parks spotless and welcoming. You will plan daily tasks, coordinate teams, manage stock, and support recruitment and training, ensuring safety compliance and budget awareness.

This role blends hands-on duties with admin work to maintain high guest standards. Join a team that values an inclusive environment, comprehensive training, and career development opportunities, with perks like dining discounts and staff

Qualifications

• Experience in cleaning or facilities operations roles valued but not essential.
• Able to plan and organise operational tasks for large teams.
• Capable of multitasking in a busy, guest-focused environment.
• Strong communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, safety and compliance checks, and ensuring legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and implementing improvements for a safe, guest-friendly environment.
• Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.

Skills

Task planning

Team coordination

Multitasking

Communication

Job description

Employer: Haven. Advertised by inploi, which runs Haven's careers site.

Position: Cleaning Services Operations Assistant

Type: Full-Time / Permanent

Pay Rates: £13.71 per hour

Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure!

In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands-on tasks and admin duties, no two days will be the same!

Key Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.
• Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.

Requirements

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.
• Good communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.