Cleaning Operations Coordinator

Haven; Prestonpans; On-site; GBP 37,195,000 - 41,328,000; Full time

Benefits offered by this job

Dining discount

Haven Holidays discount

In-store discount

Free facilities access

Brand discounts

Job summary

Haven is seeking a Cleaning Services Operations Assistant to play a central role in keeping our spaces spotless and welcoming for guests. You will help plan daily tasks, coordinate the Cleaning Services team and manage stock, budgets and compliance to ensure a smooth operation across the park.

The role balances hands-on cleaning duties with admin tasks, offering training and career development in a supportive environment.

Qualifications

• Experience in Cleaning or Facilities operations is valued but not essential.
• Ability to plan and organise operational tasks for large teams.
• Strong communication and problem-solving skills required.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assist the Cleaning Services Team Manager with daily planning, preparation and operations.
• Support stock management, team rotas, recruitment, training and development.
• Monitor budget performance, safety and compliance checks, and legislative requirements.
• Oversee daily cleaning tasks, address feedback and implement improvements for guest spaces.

Skills

Operational planning

Team coordination

Communication

Problem solving

Job description

Position: Cleaning Services Operations AssistantType: Full-Time / PermanentPay Rates: £13.71 per hourJoin our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure!In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands-on tasks and admin duties, no two days will be the same!Key Responsibilities- Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.- Supporting stock management, team rotas, recruitment, training, and overall team development.- Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.- Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.- Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.Requirements- Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.- Proven ability to plan and organise operational tasks for large teams.- Comfortable multitasking in a busy, customer-focused environment.- Good communication and problem-solving skills.- Motivated to deliver an outstanding guest experience.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]