Cleaning Operations Coordinator

Haven; Porthmadog; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

50% off on-park dining

20% discounts on Haven Holidays

Free access to Haven facilities

Discounts at national brands and at in

other perks

Zusammenfassung

Haven in the United Kingdom is seeking a Cleaning Services Operations Assistant to help ensure spotless, welcoming spaces for guests to enjoy their next adventure.

In this role you’ll plan daily tasks, coordinate the team, oversee stock, recruitment and training, and support budgeting and safety standards to keep our venues clean, safe and guest‑friendly. Hands‑on work balanced with admin duties means no two days are the same.

Qualifikationen

• Experience in cleaning or facilities operations is valued but not essential.
• Ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.
• Good communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

Aufgaben

• Assist Cleaning Services Team Manager with planning, preparation, and daily operations.
• Support stock management, team rotas, recruitment, training, and development.
• Monitor budget performance and ensure safety and compliance checks.
• Oversee daily cleaning tasks, address feedback, and implement improvements.
• Balance hands-on tasks with administrative duties to ensure seamless operations.

Kenntnisse

Planning & organizing

Multitasking

Communication

Problem solving

Guest experience

Team coordination

Jobbeschreibung

Position: Cleaning Services Operations Assistant

Type: Full-Time / Permanent

Pay Rates: £13.71 per hour

Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure!

In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands‑on tasks and admin duties, no two days will be the same!

Key Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest‑friendly environment.
• Balancing hands‑on tasks around the park with administrative responsibilities to ensure seamless operations.

Requirements

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer‑focused environment.
• Good communication and problem‑solving skills.
• Motivated to deliver an outstanding guest experience.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.