Cleaning Operations Coordinator

Haven; Tendring; Hybrid; GBP 39,252,000 - 42,017,000; Full time

Benefits offered by this job

Fully funded qualifications

Team dining discounts

Haven Holidays discount

Facilities access

National brand discounts

Job summary

Haven in Tendring, United Kingdom, is seeking a Cleaning Services Operations Assistant to support the Cleaning Services Team Manager with daily planning, stock control, recruitment and training, and to help run operations across the park.

You will balance hands-on cleaning duties with admin tasks, ensure safety and compliance, monitor budgets, and strive to deliver an outstanding guest experience through proactive improvements and excellent communication.

Qualifications

• Experience coordinating cleaning or facilities teams is preferred.
• Able to plan and organise tasks for large teams.
• Strong communication and problem-solving skills.

Responsibilities

• Assist the Cleaning Services Team Manager with daily planning and operations.
• Support stock management, rosters, recruitment and training.
• Monitor safety checks and budgets to ensure compliant, clean spaces.
• Oversee daily cleaning tasks and implement improvements as needed.

Skills

Coordination

Multitasking

Communication

Guest-focused

Job description

**Position:** Cleaning Services Operations Assistant **Type:** Full-Time / Permanent **Pay Rates:** £13.71 per hour Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure! In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands-on tasks and admin duties, no two days will be the same! **Key Responsibilities** - Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly. - Supporting stock management, team rotas, recruitment, training, and overall team development. - Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met. - Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment. - Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations. **Requirements** - Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential. - Proven ability to plan and organise operational tasks for large teams. - Comfortable multitasking in a busy, customer-focused environment. - Good communication and problem-solving skills. - Motivated to deliver an outstanding guest experience.**What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.