Cleaning Operations Assistant: Tasks & Guest Experience

Haven; Flookburgh; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

On-park dining discount

Store discount at Haven Holidays

Free facility access

National brand savings

Job summary

Haven at Lakeland Leisure Park in Moor Lane, Flookburgh, Cumbria, is seeking a Cleaning Services Operations Assistant to help plan daily tasks, manage stock, coordinate the team and support recruitment and training to keep facilities spotless for guests.

The role blends hands-on cleaning with admin duties, ensuring safety standards and budget awareness while delivering an outstanding guest experience. On-the-job training and fully funded qualifications are available.

Qualifications

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer-focused environment.
• Good communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Supporting stock management, team rotas, recruitment, training, absence management and overall team development.
• Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
• Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest-friendly environment.
• Balancing hands-on tasks around the park with administrative responsibilities to ensure seamless operations.

Skills

Operational planning

Team coordination

Multitasking

Communication skills

Job description

Haven at Lakeland Leisure Park in Moor Lane, Flookburgh, Cumbria, is seeking a Cleaning Services Operations Assistant to help plan daily tasks, manage stock, coordinate the team and support recruitment and training to keep facilities spotless for guests.

The role blends hands-on cleaning with admin duties, ensuring safety standards and budget awareness while delivering an outstanding guest experience. On-the-job training and fully funded qualifications are available.