Claims Team Manager

Michael Page (UK); Liverpool; On-site; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a Claims Team Manager to lead a high-performing team in a non-fee earning role. This unique opportunity offers a competitive salary and the chance to work within a supportive environment that emphasizes career development and work-life balance. As a key player in the firm, you will drive performance against targets, manage operational performance, and ensure high-quality service for clients. If you are a solicitor with a passion for claims management and operational leadership, this role is perfect for you.

Benefits

Career Development Opportunities

Supportive Work Environment

Work-Life Balance

Competitive Salary

Qualifications

• Solicitor with at least 4 PQE and extensive claims management experience.
• Familiar with managing KPIs and SLAs in a legal environment.

Responsibilities

• Drive performance against targets, KPIs, and SLAs.
• Manage operational performance of the large loss casualty fraud team.
• Implement SOPs to deliver operational excellence.

Skills

Claims Management

Operational Leadership

KPI Management

SLA Management

Team Performance Driving

Education

Solicitor Qualification (4 PQE)

Job description

• Lead a high-performing team with an immediate impact
• Competitive salary and a unique non-fee earning role

About Our Client

A forward-thinking national law firm with a strong reputation for delivering exceptional legal services. The firm fosters a collaborative, supportive environment focused on operational excellence, career development, and a healthy work-life balance.

Job Description

The Claims Team Manager will:

• Drive performance against targets, KPIs, and SLAs.
• Manage the operational performance of the large loss casualty fraud team.
• Ensure financial performance for clients while maintaining high-quality service.
• Implement SOPs and deliver operational excellence.

The Successful Applicant

The Claims Team Manager should be:

• A solicitor with at least 4 PQE with extensive experience in claims management or operational leadership.
• Familiar with driving team performance and managing large loss casualty fraud cases.
• Experienced in managing KPIs, SLAs, and targets within a legal environment.

Please note the level of experience identified is a guide only and does not preclude candidates with more or less experience from applying.

What's on Offer

Competitive salary between £50,000-£60,000, with the opportunity to work for a leading national law firm. This is a rare, non-fee earning role offering significant career development, work-life balance, and a supportive work environment.
If you're an experienced Claims Team Manager, apply now or contact Jennifer Lees for more information.