Claims Operations Specialist

K2 Recruitment; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

K2 Recruitment in the United Kingdom is seeking a detail-oriented Claims Administrator to support the claims team in day-to-day operations. You will ensure compliance with policies, assist with case resolution, and help maintain timely, accurate processing and reporting.

You will use Microsoft Word, Excel and Outlook in a fast-paced environment, communicating clearly with claimants and stakeholders while maintaining high standards of accuracy and customer service.

Qualifications

• Office-based experience is essential.
• Proficient use of Microsoft Word, Excel, and Outlook.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Assist in day-to-day operations ensuring compliance with company policies and procedures.
• Provide support and guidance to claims team members on case resolution, coordinating efforts to meet quality benchmarks.
• Oversee claims processing to ensure timeliness, accuracy, and adherence to protocols.
• Maintain up-to-date records on claims and update reports.
• Communicate with claimants and stakeholders to provide updates, address concerns, and resolve inquiries efficiently.
• Review and approve claims for processing while maintaining strict adherence to organisational policies.
• Ensure that all correspondence is responded to in a timely manner.
• Sending of invoices relevant supporting paperwork.
• General admin tasks as required.

Skills

Attention to detail

Communication skills

Organizational skills

Ability to work in fast-paced env.

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

K2 Recruitment in the United Kingdom is seeking a detail-oriented Claims Administrator to support the claims team in day-to-day operations. You will ensure compliance with policies, assist with case resolution, and help maintain timely, accurate processing and reporting.

You will use Microsoft Word, Excel and Outlook in a fast-paced environment, communicating clearly with claimants and stakeholders while maintaining high standards of accuracy and customer service.