Claims Operations Leader - Process Excellence

Aston Charles Ltd; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Lucrative bonus structure

Comprehensive company benefits

Job summary

A leading insurance firm seeks a UK Claims Operations Manager to oversee claims administration and drive process improvements. Candidates must have substantial experience in insurance claims operations, team leadership skills, and a focus on continuous improvement. The role offers a competitive salary plus a lucrative 25% bonus and the ability to work from either Leeds or Manchester, with one day of remote work per week.

Qualifications

• Experience overseeing and implementing operational change in a claims environment.
• Ability to manage technical specialists without being technically specialized.
• Strong focus on systems and processes.

Responsibilities

• Manage the Claims Administration Support Team.
• Oversee MI Production within the claims division.
• Drive continuous improvement within the UK claims operation.

Skills

Experience in insurance claims operations

Team leadership

Process improvement

Strong problem-solving skills

Stakeholder engagement

Job description

A leading insurance firm seeks a UK Claims Operations Manager to oversee claims administration and drive process improvements. Candidates must have substantial experience in insurance claims operations, team leadership skills, and a focus on continuous improvement. The role offers a competitive salary plus a lucrative 25% bonus and the ability to work from either Leeds or Manchester, with one day of remote work per week.