Claims & Insurance Specialist — Settlements & Risk

And Yorkshire Housing Limited; Leeds; Hybrid; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Pension match 9%

Wellbeing support

Annual leave 26 days

Cash plan discounts

Job summary

Yorkshire Housing is seeking an Insurance and Claims Officer in Leeds, working in a hybrid/remote setup as part of the Governance, Risk and Assurance team. You will manage a portfolio from first notification to settlement, advise on insurance matters and help protect the organisation from risk and cost.

The role offers agile homeworking with periodic Leeds office days. You will handle property damage, employers' liability and housing disrepair claims, assess liability, negotiate settlements and

Qualifications

• Experience in insurance and handling personal injury or third-party damage claims.
• Confident decision-maker who asks the right questions to achieve the best outcome.
• Strong relationship-building and clear communication with diverse stakeholders.

Responsibilities

• Take ownership of a portfolio of claims from first notification through settlement.
• Assess liability, negotiate settlements and manage insurer and legal partners.
• Identify trends and provide practical guidance to colleagues.
• Support renewals, reporting and compliance activities.

Skills

Insurance claims

Negotiation

Liability assessment

Analytical skills

Stakeholder management

Risk management

Job description

Yorkshire Housing is seeking an Insurance and Claims Officer in Leeds, working in a hybrid/remote setup as part of the Governance, Risk and Assurance team. You will manage a portfolio from first notification to settlement, advise on insurance matters and help protect the organisation from risk and cost.

The role offers agile homeworking with periodic Leeds office days. You will handle property damage, employers' liability and housing disrepair claims, assess liability, negotiate settlements and