Claims & Insurance Administrative Lead

Education Authority (Northern Ireland); Omagh; On-site; GBP 22,000 - 28,000; Full time

Job summary

Education Authority (Northern Ireland) seeks an experienced Administrative Officer to support the Claims and Insurance Unit, handling records, debt recovery and confidential information in line with GDPR.

The role requires strong ICT skills, accuracy, and the ability to work under pressure within a team, with opportunities to deputise for senior staff and contribute to safeguarding and compliance objectives.

Qualifications

• Hold an NVQ Level 3, BTEC National or two A levels or equivalent or higher qualifications and have a minimum of two years’ experience working in an administrative role in an office environment to include practical use of computers.
• OR four years’ experience working in an administrative role in an office environment to include practical use of computers. Have a minimum of one year’s experience of using Microsoft Word in an office environment to create letters and reports.

Responsibilities

• Provide administrative support for the Claims and Insurance Unit, including correspondence, filing and data entry.
• Manage debt recovery and records management, ensuring confidentiality and accuracy in line with GDPR.
• Assist with reports and co-ordination with other departments, deputising for the Senior Executive Officer when required.

Skills

Excellent communication skills

Good ICT skills

Ability to work under pressure

Organisational skills

Teamwork

Attention to detail

Education

NVQ Level 3 / BTEC National or two A-levels or equivalent

Two years’ experience in administrative role

Microsoft Word proficiency

Tools

Microsoft Word

Microsoft Excel

Job description

Education Authority (Northern Ireland) seeks an experienced Administrative Officer to support the Claims and Insurance Unit, handling records, debt recovery and confidential information in line with GDPR.

The role requires strong ICT skills, accuracy, and the ability to work under pressure within a team, with opportunities to deputise for senior staff and contribute to safeguarding and compliance objectives.