Claims Handling Administrator Apprentice, 18 month fixed term

Connect Legal Partners; West of England; Hybrid; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Funded Level 3 qualification

Hands-on insurance experience

Start date October 2026

Job summary

Connect Legal Partners, a national law firm, is seeking a proactive apprentice to join the professional indemnity claims team. You will open new matters, enter data, send acknowledgements, run conflict checks, and manage diaries while studying for a Level 3 Business Administration apprenticeship.

You will support insurers and brokers, handle policy documents and a shared mailbox, and gain hands-on experience in billing queries and payments.

Qualifications

• GCSEs including Maths and English required.
• Good attention to detail and organisational skills.
• Strong communication skills and proficiency with Microsoft Office.

Responsibilities

• Open new matters and enter data promptly.
• Send acknowledgements and run conflict checks.
• Manage diary reminders and processing payments.
• Handle billing queries and manage policy documents.
• Work with a shared mailbox and liaise with insurers/brokers.

Skills

Attention to detail

Organisation

Communication

Education

GCSEs including Maths and English

Tools

Microsoft Office

Job description

The firm

A national law firm with a strong insurance and disputes practice, acting for insurers and corporate clients.

The role

You will join a team handling professional indemnity claims on behalf of insurers. Tasks include opening new matters, entering data, sending acknowledgements, running conflict checks, diary management, processing payments, handling billing queries, managing policy documents and a shared mailbox, and liaising with insurers and brokers. You will study for a Level 3 Business Administration apprenticeship alongside the job.

What you will need

At least 6 GCSEs at grade 4 or above (C or above) including Maths and English. You will need good attention to detail, organisation, communication and Microsoft Office skills.

What is on offer

A funded Level 3 qualification, hands on insurance experience and a start date in October 2026.