Claims Handling Admin Apprentice - On-the-Job Training

RPC; West of England; On-site; GBP 21,000 - 22,000; Full time

Job summary

RPC is seeking a Claims Handling Administrator Apprentice in Bristol. You will work with the Administration Manager, Team Leaders and colleagues to support the Claims Handling Department with a range of administrative tasks while learning on the job.

The apprenticeship blends hands-on work with specialist training, with the possibility of progression after the initial fixed-term period.

Qualifications

• GCSEs including English and maths (grade 9-4/A*-C or above)
• Apprenticeship can be adjusted to reflect what you already know.

Responsibilities

• Opening new matters and inputting data into the claims management system.
• Sending acknowledgements and conducting conflict searches.
• Assisting with diary management and filing; handling enquiries.
• Managing financial matters including payments and billing queries.
• Capturing and collating management information for performance reporting.
• Liaising with insurers and brokers to request policy information.
• Ensuring files and schedules are properly filed and maintaining centralised mailboxes.
• Providing excellent customer service at all times.

Skills

Customer care skills

Education

Business Administration Level 3 Standard.

Job description

RPC is seeking a Claims Handling Administrator Apprentice in Bristol. You will work with the Administration Manager, Team Leaders and colleagues to support the Claims Handling Department with a range of administrative tasks while learning on the job.

The apprenticeship blends hands-on work with specialist training, with the possibility of progression after the initial fixed-term period.