Claims Handler - Property

Davies; Leeds; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced Claims Handler to join their Casualty team. This role offers a supportive environment where you will provide first-class claims handling services to major clients. You'll manage claims from start to finish, ensuring excellent communication and outstanding customer service. This innovative firm values continuous learning and offers numerous benefits, including leadership training and funding for professional qualifications. If you're a team player with a passion for claims management, this opportunity is perfect for you.

Benefits

Leadership training

Funding for professional qualifications

Flexible working options

Pension with contributions

Life assurance

Employee Resource Groups

Volunteer programs

Cycle to Work Scheme

Retail discounts

Wellbeing centre and resources

Qualifications

• Experience managing claims from start to finish.
• Ability to investigate liability and handle personal caseloads.

Responsibilities

• Handle claims directly or refer for on-site investigation.
• Negotiate settlements and communicate with all parties involved.

Skills

Claims Management

Communication Skills

Customer Service

Negotiation

Investigation

Education

Professional Qualifications in Claims Handling

Job description

Claims Handler - Property

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Leeds

Description

Hours: Full-Time, 35 hours per week, Monday - Friday.
Location: Hybrid, Glasgow
Applicants will be required to attend the Glasgow or Stoke office once a week.

Our Opportunity:

Davies is seeking an experienced Claims Handler to join our Casualty team. This role offers a supportive environment where you will provide first-class claims handling services to major clients.

What will your day look like:

• Investigation: Handle claims directly or refer for on-site investigation.
• Evidence Gathering: Collect relevant evidence and documentation.
• Reserve Management: Review and maintain reserves.
• Negotiation: Negotiate settlements within authority limits.
• Resolution: Decide on actions to resolve cases.
• Liaison: Communicate with insurers, policyholders, and brokers.
• Reporting: Prepare reports on policy indemnity, liability, and tactics.
• Professional Correspondence: Maintain communication with all parties.
• Adherence to Procedures: Follow documented procedures and client requirements.
• Continuous Learning: Keep updated on technical changes and participate in training.

Knowledge and Abilities:

Essential:

• Manage claims from start to finish.
• Investigate liability.
• Handle personal caseloads.
• Excellent communication skills.
• Deliver outstanding customer service.
• Team player with adaptability.

Desirable:

• Experience with Property Damage claims.
• Knowledge of reserving strategies.
• Ability to value injury claims.
• Understanding of Civil Procedure Rules and Claims Portal.

Benefits:

Career & Purpose

• Davies Innovation Lab
• Leadership training
• Funding for professional qualifications
• Learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Volunteer programs

Financial Health

• Pension with 5% employee and employer contributions
• Discounts and financial wellbeing resources
• Life assurance: x4 salary
• Refer a Friend program
• Cycle to Work Scheme
• Lease car salary sacrifice
• Incentive Plan
• Enhanced maternity, paternity, and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre and resources
• Retail discounts
• 24/7 confidential helpline
• Holiday entitlement: 25 days, increasing with service
• Flexible working options
• Dress for your day policy
• Inclusive employment policies
• Flexible benefits including holiday purchase and health plans