Claims Handler - Client Care & Settlements

Everywhen; Southampton; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

26 days holiday

35 hour week

Career progression

Professional qualifications support

Pension

Employee Assistance

Discounts

Volunteer day

ACT donations

Spotlight Awards

Job summary

Everywhen is seeking a Claims Handler in our Southampton office to guide customers through their claims from first call to final settlement. You’ll build strong relationships with clients and insurers, champion the best outcomes for everyone involved, and help recover uninsured losses while keeping administration organized.

Join a friendly, flexible and forward-thinking team that supports development and offers career progression across the Ardonagh family, with a 35-hour week and opportunities

Responsibilities

• Guide customers through their claims from first call to final settlement.
• Create strong, trusted connections with clients and insurers.
• Champion the best outcomes for everyone involved.
• Help recover uninsured losses.
• Keep admin organised and service running smoothly.
• Be a reassuring voice on the client helpline.
• Support Account Executives.

Job description

Everywhen is seeking a Claims Handler in our Southampton office to guide customers through their claims from first call to final settlement. You’ll build strong relationships with clients and insurers, champion the best outcomes for everyone involved, and help recover uninsured losses while keeping administration organized.

Join a friendly, flexible and forward-thinking team that supports development and offers career progression across the Ardonagh family, with a 35-hour week and opportunities