Commercial Claims Handler (Award

Aston Charles; Leeds; On-site; GBP 28,000 - 35,000; Full time

Job summary

An innovative and rapidly growing independent brokerage in the UK is seeking a Claims Handler to join their dynamic team in Leeds. This role offers the opportunity to work on a diverse range of non-motor claims, including Commercial Property and Employer's Liability. The company is known for its commitment to client service and invests heavily in its claims department, providing support and training to ensure success. With a competitive salary and a comprehensive benefits package, this position is perfect for those looking to advance their careers in a supportive and fast-paced environment.

Benefits

Support towards qualifications under CII

Opportunities for career progression

Comprehensive benefits package

Qualifications

• Experience in handling Property or Liability claims.
• Strong communication and negotiation skills.

Responsibilities

• Handle a caseload of non-motor claims including Commercial Property and Liability.
• Provide excellent client service and support throughout the claims process.

Skills

Claims Handling

Communication Skills

Negotiation Skills

Problem Solving

Education

Insurance Qualifications (CII)

Job description

Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial Location: Yorkshire & Humberside Town/City: Leeds Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: £28K-£35K (Neg) plus benefits Posted: 09-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ2424BC Job Views: 3

Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work.

With claims being central to its award-winning client service, this department is core to the business’ ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market.

Due to the continued acquisition of quality accounts, the need has arisen for an additional Claims Handler to join the Team. Here, you will be responsible for handling a caseload of non-motor claims, such as Commercial Property, Employer’s Liability, Public Liability and Professional Indemnity. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with a wide variety of losses. Clients will be from a wide range of industry sectors, such as Retail, Leisure, Manufacturing, Engineering and Construction, and claims will vary in size and complexity, although of course support will be readily available for more challenging cases!

We welcome applications from Claims Handlers with experience of either Property or Liability losses, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker’s passion for delivering excellent client service, and have the communication skills coupled with an air of calm professionalism in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim.

In return, you will receive a generous basic salary that is anticipated to be £28,000 - £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also receive a myriad of opportunities for progression as this fast-growing brokerage continues to grow.

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