Claims Handler

Red Recruitment; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global law firm seeks a motivated Claims Handler to join its supportive team in Bristol. The role involves responding to claims, ensuring compliance with internal standards, and maintaining data integrity. Ideal candidates will have a strong claims handling background and excellent interpersonal skills. This position offers a competitive salary, a supportive workplace, and generous annual leave.

Benefits

Competitive salary

Generous annual leave allowance

Workplace pension

Supportive and encouraging team

Qualifications

• Strong grounding in claims and technical knowledge required.
• Ability to build internal relationships and a proactive approach needed.
• Commitment to inclusive and collaborative firm culture.

Responsibilities

• Respond to claims and report to insurers.
• Provide efficient service delivery.
• Assist insurers with complaints and claims.
• Negotiate settlement of claims.
• Ensure adherence to internal SLAs and KPIs.
• Maintain data quality and integrity.

Skills

Claims handling experience

Technical knowledge

Interpersonal skills

Commercial approach

Proactive mindset

Job description

Overview

Claims Handler for an international law firm with offices in the UK, Hong Kong and Singapore. Red Recruitment is recruiting in Bristol. The firm is committed to trusted relationships, an inclusive culture and being natural advocates for its clients. They seek motivated, hardworking and commercially driven individuals to join the team.

Benefits and Package

• Salary: Competitive (depending on experience)
• Hours: 35 hours per week, 9:30am – 5:30pm
• Contract Type: Permanent
• Location: Bristol
• Supportive and encouraging team
• Working for a large and highly respected firm
• Workplace pension
• Generous annual leave allowance

Key Responsibilities

• Respond to claims and report to insurers where necessary (including identifying, investigating, and reporting potential issues)
• Provide technical and efficient delivery of service
• Assist insurers to respond appropriately to complaints and claims
• Negotiate settlement of claims within delegated authority
• Understand internal SLAs and KPIs to ensure adherence to standards
• Identify trends and escalate risk information to the Head of Claims and insurers
• Maintain data quality and integrity (completeness, accuracy)

Key Skills and Experience

• Strong grounding in claims, including technical knowledge and experience
• Ability to build internal relationships and understand the firm’s expertise
• Commercial, committed and proactive approach
• Ability to interact with clients, intermediaries and suppliers to build effective, collaborative relationships based on trust
• Commitment to being part of a supportive, inclusive and collaborative firm

Application

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)