Claims Finance Administrator

Brown & Brown Insurance; Basildon; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Brown & Brown Insurance is seeking a Claims Finance Administrator to support financial management for insurance claims. You will process payments, post costs, manage reserves, and assist with reconciliations across claims and finance systems.

The role requires strong numerical skills, experience with claims management systems, and strict adherence to regulatory standards in a hybrid work setting.

Qualifications

• Experience in a claims finance, insurance operations, or financial administration role.
• Strong numerical skills with high attention to detail and accuracy.
• Experience working with claims management systems and financial ledgers.
• Good knowledge of Microsoft Excel, including basic reconciliations and data analysis.
• Ability to work effectively in a regulated and deadline-driven environment.

Responsibilities

• Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits.
• Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems.
• Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place.
• Support the processing of salvage and subrogation recoveries.
• Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines.
• Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable).
• Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items.
• Support reinsurance recoveries, including excess of loss and quota share arrangements.
• Assist with the preparation and review of reinsurance bordereaux and statements of account.
• Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries.
• Support month-end and quarter-end close processes, including accruals, journals, and variance analysis.
• Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables.
• Provide financial data to support actuarial, underwriting, and management reporting.
• Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA).
• Assist with internal and external audits by providing supporting documentation and reconciliations.
• Maintain accurate and auditable claims financial records.
• Maintain high-quality documentation and data within claims management systems.
• Identify opportunities to improve claims finance processes, controls, and reporting.
• Act as a key point of contact for finance-related queries from claims handlers and operational teams.

Skills

Numerical skills

Attention to detail

Excel

Regulated environment

Education

AAT qualification or equivalent

GCSE Maths & English

Tools

Claims management system

General ledger systems

Job description

Claims Finance Administrator (Insurance)

Department

Claims Finance / Finance

Reporting To

Claims Finance Manager / Claims Finance Business Partner

Job Purpose

The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements.

Key Responsibilities

Claims Financial Processing

• Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits
• Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems
• Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place
• Support the processing of salvage and subrogation recoveries

Reserving & Reconciliation

• Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines
• Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable)
• Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items

Reinsurance & Third Parties

• Support reinsurance recoveries, including excess of loss and quota share arrangements
• Assist with the preparation and review of reinsurance bordereaux and statements of account
• Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries

Month-End & Reporting

• Support month-end and quarter-end close processes, including accruals, journals, and variance analysis
• Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables
• Provide financial data to support actuarial, underwriting, and management reporting

Controls, Audit & Compliance

• Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA)
• Assist with internal and external audits by providing supporting documentation and reconciliations
• Maintain accurate and auditable claims financial records

Process Improvement & Administration

• Maintain high-quality documentation and data within claims management systems
• Identify opportunities to improve claims finance processes, controls, and reporting
• Act as a key point of contact for finance-related queries from claims handlers and operational teams

Skills & Experience

Essential

• Experience in a claims finance, insurance operations, or financial administration role
• Strong numerical skills with high attention to detail and accuracy
• Experience working with claims management systems and financial ledgers
• Good knowledge of Microsoft Excel, including basic reconciliations and data analysis
• Ability to work effectively in a regulated and deadline-driven environment

Desirable

• Experience in general insurance, London Market, or commercial insurance
• Understanding of claims reserving, reinsurance structures, and recoveries
• Exposure to actuarial or underwriting data and reporting

Qualifications

• AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable
• GCSEs (or equivalent) including Maths and English

Personal Attributes

• Detail-oriented, organised, and methodical
• Strong communication skills with confidence to challenge and escalation where appropriate
• Ability to work collaboratively across claims, finance, underwriting, and actuarial teams
• High standards of integrity and confidentiality

Working Arrangements

• Hybrid or office-based working
• Flexibility required during month-end, quarter-end, and year-end close processes

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.