Claims Finance Administrator

897 Brown & Brown (Europe) Limited; Basildon; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Brown & Brown (Europe) Limited is seeking a Claims Finance Administrator to support the financial management of insurance claims, ensuring accurate processing, recording and reporting of financial transactions. You will help maintain robust controls across payments, reserves, recoveries and reinsurance.

The role requires strong numerical skills, experience with claims systems and Excel, and the ability to operate in a regulated environment.

Qualifications

• Essential Experience in a claims finance, insurance operations, or financial administration role.
• Strong numerical skills with high attention to detail and accuracy.
• Experience working with claims management systems and financial ledgers.
• Good knowledge of Microsoft Excel, including basic reconciliations and data analysis.
• Ability to work effectively in a regulated and deadline-driven environment.
• Desirable experience in general insurance, London Market, or commercial insurance.

Responsibilities

• Process and validate claims payments, including indemnity, fees, and expense payments, per policy terms and delegated authority.
• Post claims costs, reserves, and recoveries in claims and finance systems accurately.
• Monitor payment requests for required approvals, coverage checks, and documentation.
• Support salvage and subrogation recoveries processing.
• Assist with setup and review of claim reserves in line with reserving guidelines.
• Reconcile claims transactions between claims systems, general ledger, and bordereaux.
• Investigate discrepancies in claims balances and suspense accounts.
• Assist with reinsurance recoveries and bordereaux/statements of account.
• Liaise with brokers, reinsurers, TPAs, and third-party suppliers on finance queries.
• Support month-end and quarter-end close processes (accruals, journals, variance analysis).
• Produce regular claims finance reports (paid vs reserved, large loss tracking, aged recoverables).
• Provide data to support actuarial, underwriting, and management reporting.
• Ensure compliance with internal controls and regulatory requirements (SOX, FCA/PRA).
• Assist audits with supporting documentation and reconciliations.
• Maintain high-quality claims financial records and documentation in management systems.
• Identify process improvements in claims finance controls and reporting.
• Act as a point of contact for finance-related inquiries from claims handlers.

Skills

Strong numerical skills

Attention to detail

Excel proficiency

Regulated environment experience

Education

AAT qualification

ACCA/CIMA in progress

GCSE Maths and English

Tools

Claims management systems

Financial ledgers

Microsoft Excel

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Claims Finance Administrator (Insurance) Department

Claims Finance / Finance Reporting To Claims Finance Manager / Claims Finance Business Partner

Job Purpose

The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements.

Key Responsibilities

• Claims Financial Processing Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits
• Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems
• Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place
• Support the processing of salvage and subrogation recoveries
• Reserving & Reconciliation Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines
• Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable)
• Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items
• Reinsurance & Third Parties Support reinsurance recoveries, including excess of loss and quota share arrangements
• Assist with the preparation and review of reinsurance bordereaux and statements of account
• Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries
• Month-End & Reporting Support month-end and quarter-end close processes, including accruals, journals, and variance analysis
• Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables
• Provide financial data to support actuarial, underwriting, and management reporting
• Controls, Audit & Compliance Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA)
• Assist with internal and external audits by providing supporting documentation and reconciliationsMaintain accurate and auditable claims financial records
• Process Improvement & Administration Maintain high-quality documentation and data within claims management systems
• Identify opportunities to improve claims finance processes, controls, and reporting
• Act as a key point of contact for finance-related queries from claims handlers and operational teams

Skills & Experience

Essential

• Essential Experience in a claims finance, insurance operations, or financial administration role
• Strong numerical skills with high attention to detail and accuracy
• Experience working with claims management systems and financial ledgers
• Good knowledge of Microsoft Excel, including basic reconciliations and data analysis
• Ability to work effectively in a regulated and deadline-driven environment

Desirable

• Desirable Experience in general insurance, London Market, or commercial insurance
• Understanding of claims reserving, reinsurance structures, and recoveries
• Exposure to actuarial or underwriting data and reporting

Qualifications

• AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable GCSEs (or equivalent) including Maths and English

Personal Attributes

• Detail-oriented, organised, and methodical
• Strong communication skills with confidence to challenge and escalation where appropriate
• Ability to work collaboratively across claims, finance, underwriting, and actuarial teams
• High standards of integrity and confidentiality

Working Arrangements

• Hybrid or office-based working
• Flexibility required during month-end, quarter-end, and year-end close processes

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look foreid individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.