Claims Executive

ExamWorks Group; Epsom; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a dynamic team as an On-Hire Claims Handler in Epsom! You will manage client claims, ensuring smooth processes and communication. The role offers full training, a supportive environment, and benefits like discounts and free parking.

Benefits

Discounts on shopping, entertainment, utilities & more

Free on-site parking

Dress-down office culture

Central Epsom location

Full training and ongoing support

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.

Responsibilities

• Manage client files from start to finish during their hire period.
• Investigate and determine liability through effective communication.
• Provide timely updates to all stakeholders.

Skills

Communication

Customer Service

Time Management

Tools

Microsoft Office

Job description

Join Our Dynamic Team as an On-Hire Claims Handler!

Location: Epsom, Surrey
Salary: £26,000 per annum
Job Type: Full-time, Permanent
Hours: Mon–Fri 9 am–5:30 pm | 1 in 4 Saturdays 9 am–1 pm

• Discounts on shopping, entertainment, utilities & more
• Free on-site parking
• Dress-down office culture
• Central Epsom location – close to public transport and amenities
• Full training and ongoing support provided

About Us
AtSovereign Automotive, we’re more than just an accident management company — we’re a team that takes pride in delivering exceptional service to taxi drivers involved in non-fault road traffic accidents. Based in the heart of Epsom, we’re growing fast and looking for passionate individuals to grow with us.

What You’ll Be Doing

As anOn-Hire Claims Handler, you’ll play a key role in supporting our clients through their claims journey:

• Manage client files from start to finish during their hire period
• Maintain regular contact with all parties involved in the claim
• Investigate and determine liability through effective communication
• Anticipate and resolve potential issues before they arise
• Ensure claims progress smoothly and within set timeframes
• Provide timely updates to all stakeholders
• Meet and exceed performance targets

What We’re Looking For
We’re after enthusiastic, motivated individuals who thrive in a fast-paced environment:

• Excellent verbal and written communication
• Strong customer service and relationship-building skills
• Organised, self-motivated, and proactive
• Confident using Microsoft Office and managing multiple tasks
• Great time management and attention to detail

Bonus Points If You Have Experience As:
Insurance Adviser, Claims Handler, Telesales Adviser, Call Centre Agent, or similar roles.

Ready to Drive Your Career Forward?
Apply today and become part of a company that values your growth and success.

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