Civil Enforcement Officer (Part Time)

TN United Kingdom; Northwich; On-site; GBP 20,000 - 30,000; Part time

Job summary

An exciting opportunity awaits as a Civil Enforcement Officer in Northwich! In this role, you will be the friendly face of the council, helping residents and visitors while ensuring compliance with parking regulations. Your duties will include conducting patrols, maintaining records, and providing outstanding customer service. This position is perfect for someone who enjoys working outdoors and is committed to enhancing community safety and traffic management. Join a dedicated team that values teamwork and innovation, and make a positive impact in Cheshire West and Chester.

Qualifications

• Full UK driving licence for category C (car) is required.
• Ability to walk several miles per day and carry equipment.

Responsibilities

• Undertaking patrols to enforce parking offences.
• Maintaining records and responding to service radio messages.
• Issuing PCNs for parking violations.

Skills

Customer Care

Physical Fitness

Conflict Resolution

Record Keeping

Driving (UK Licence)

Tools

Handheld Computers

Radios

Body-Worn Cameras

ANPR Cameras

Job description

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Civil Enforcement Officer (Part Time), Northwich

Client: Cheshire West and Chester Council

Location: Northwich

Job Category: Other

EU work permit required: Yes

Job Reference: 66f65763ed07

Job Views: 2

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Shift Pattern:

Full driving licence required

This is an exciting opportunity for someone who enjoys working outdoors and has the commitment, passion, and drive to help an enthusiastic team deliver a high-quality service.

Our Civil Enforcement Officers (CEOs) are, first and foremost, a uniformed point of contact for visitors and residents. They act as ambassadors for the council, helping with directions to local landmarks, answering questions about the area, and providing parking advice. They help improve traffic management and create a safer, more pleasant environment in Cheshire West & Chester by enforcing Traffic Regulation Orders, parking regulations, and restrictions on and off-street.

Cheshire West and Chester Council is committed to enabling everyone to thrive through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money, and Empowerment.

You will provide outstanding customer care within a high-profile, vital council service that supports residents, businesses, and visitors, playing a key role in reducing traffic congestion and improving air quality through parking enforcement.

Some of What You’ll Be Doing:

• Undertaking patrols and inspections to enforce all on-street and off-street parking offences.
• Maintaining records (currently via handheld device), completing reports, and responding to service radio messages as directed.
• Reporting and acting on offences related to Taxi/Hire Car Licences, and defects in signs, lines, and street furniture.
• Advising the public on minor parking enquiries and matters according to customer care policies.
• Inspecting Pay and Display machines for functionality and reporting faults.
• Issuing PCNs to vehicles parked in contravention of regulations.

You Should Apply If:

• You hold a UK driving licence for category C (car).
• You are friendly, polite, and willing to support colleagues and customers.
• You are physically fit, able to walk several miles per day, and can carry equipment weighing approximately lb/kg in all weather conditions.
• You can accurately record and reproduce information using various IT equipment.
• You can deal politely and tactfully with a wide range of people, including confrontational members of the public.
• You can read and follow procedures, establish facts, and take appropriate action within guidelines.
• You are comfortable using equipment such as handheld computers, radios, mobile phones, body-worn cameras, and ANPR cameras to record violations.

Interested to find out more?

If you would like more information or wish to discuss this opportunity informally, please email Ben Barnes.

For more about working at Cheshire West and Chester Council, including rewards and benefits, please see our website.

We welcome candidates whose experience might differ from the listed requirements but who believe they can add value to the role.

Cheshire West and Chester Council is committed to equality and diversity. Please see our policies for more information.

We have adopted a Local Living Wage, ensuring a minimum of £ per hour for all contracted hours.