Civil Enforcement Officer (Part Time)

TN United Kingdom; Ellesmere Port; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Civil Enforcement Officer to join their team in a vibrant outdoor environment. This part-time role involves patrolling to enforce parking regulations and assisting the public with inquiries, ensuring a friendly and supportive atmosphere. Ideal candidates will possess excellent customer service skills, a valid UK driving licence, and the ability to handle various situations with tact and professionalism. Join a forward-thinking council that values teamwork and innovation, and contribute to enhancing the community's traffic flow and safety.

Qualifications

• Must hold a full UK driving licence for category C vehicles.
• Ability to handle confrontational situations tactfully and politely.

Responsibilities

• Patrol and inspect to enforce parking offences both on and off-street.
• Maintain records via handheld devices and complete reports.

Skills

Customer Service

Conflict Resolution

Record Keeping

Physical Fitness

Education

Driving Licence (Category C)

Tools

Handheld Computers

Radios

Cameras

ANPR Devices

Job description

The original job description is detailed and informative but could benefit from improved formatting and clarity. Here is a refined version:

Civil Enforcement Officer (Part Time), Ellesmere Port

Client: Cheshire West and Chester Council

Location: Ellesmere Port, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 02065ef5fb62

Job Views: 4

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

Shift Pattern: To be confirmed

Requirements: Full driving licence required

This role offers an exciting outdoor working environment for individuals committed to delivering high-quality service. Civil Enforcement Officers (CEOs) serve as a visible, friendly point of contact for visitors and residents, acting as ambassadors for the council. They assist with directions, answer questions about the local area, and provide parking advice. The role involves ensuring compliance with Traffic Regulation Orders and parking restrictions, thereby improving traffic flow and safety in Cheshire West & Chester.

Cheshire West and Chester Council values teamwork, honesty, respect, innovation, value for money, and empowerment, fostering a supportive environment where everyone can thrive.

Key responsibilities include:

• Patrolling and inspecting to enforce parking offences both on and off-street
• Maintaining records via handheld devices, completing reports, and responding to service radio messages
• Reporting issues related to taxi/hire car licenses, signage, and street furniture
• Advising the public on parking queries and minor enforcement issues
• Inspecting and verifying Pay and Display machines for functionality
• Issuing Penalty Charge Notices (PCNs) for parking violations

Ideal candidates will:

• Hold a UK driving licence for category C vehicles (cars)
• Be friendly, polite, and supportive to colleagues and customers
• Be physically fit to walk several miles daily, carrying equipment, and work in all weather conditions
• Be capable of accurately recording and reproducing information using various IT tools
• Handle confrontational situations politely and tactfully
• Follow procedures and guidelines effectively, establishing facts and taking appropriate action
• Be comfortable using equipment such as handheld computers, radios, cameras, and ANPR devices

Interested? For more information or an informal discussion, please contact Ben Barnes via email.

To learn more about working at Cheshire West and Chester Council, including benefits, please visit our website.

We welcome candidates whose experience may vary from the listed requirements; if you believe you can add value to the role, we encourage you to apply.

Cheshire West and Chester Council is committed to equality and diversity. For more information, please see our policies.

We have adopted the Local Living Wage, ensuring a minimum of £ per hour for all contracted hours.