Civil Enforcement Officer Apprentice

Marston Holdings Limited; Bolton; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Full training

Customer Service qualification

Permanent, full-time role

Flexible staff benefits

20 days holiday plus bank holidays

Job summary

Marston Holdings Limited invites you to join as a Civil Enforcement Officer (Apprentice) in Bolton. This open-to-18+ apprenticeship lets you earn while you learn, working toward a Customer Service qualification with full on-the-job training provided.

You'll patrol streets and car parks, advise the public on parking, issue Penalty Charge Notices, handle enquiries and report issues. A full valid UK driving licence (held 12+ months) is essential, and no prior experience is required—training and

Qualifications

• Strong communication and customer service skills.
• Self-motivated and able to work independently.
• Comfortable working outdoors.
• Ability to work shifts and handle challenging situations calmly.
• Full valid UK driving licence essential.
• Must have held a full, valid driving licence for 12+ months.

Responsibilities

• Patrol public streets and car parks to keep communities safe and accessible.
• Advise the public on parking rules and safe parking.
• Issue Penalty Charge Notices for incorrectly parked vehicles.
• Respond to public enquiries professionally and courteously.
• Report abandoned vehicles and equipment issues.
• Support enforcement colleagues as required.

Skills

Driving licence

Outdoor work

Education

Customer Service qualification

Job description

Civil Enforcement Officer (Apprentice)

Love beingoutdoors?Enjoy helping people? Want a role that makes a real difference in your community?

Join Marston Holdings and start a career where you can earn while you learn! This apprenticeship is open to applicants aged 18+ and offers the chance to gain real workplace experience while working towards a Customer Service qualification, with full on the job training provided.

We’re looking for friendly, confidentpeople, peopleto patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.

What’s in it for you

• Full training and personal development
• Customer Service qualification
• Permanent, full-time role (40hours/week)
• A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
• 20 days’ holiday plus bank holidays

What you’ll be doing

You will patrol public streets and car parks, helping keep communities safe and accessible by:

• Advising the public on parking rules and safe parking
• Issuing Penalty Charge Notices to incorrectly parked vehicles
• Responding to public enquiries professionally and courteously
• Reporting abandoned vehicles and equipment issues
• Supporting enforcement colleagues when required

What We’re Looking For

• Strong communication and customer service skills
• Self-motivated and able to work independently
• Comfortable working outdoors
• Ability to work shifts and handle challenging situations calmly
• Full valid UK driving licence essential
• Must have held a full, valid driving licence for no less than 12 months

No previous experience is required

— training and support will be provided throughout your apprenticeship.

About Us

Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities,governmentand private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming-you’llrecognise us as the friendly facesout and aboutin your local area.

All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all.