Civil Enforcement Officer

Wmjobs; Pershore; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Excellent pension scheme

Generous annual leave entitlement

Committed training programme and devop

Onsite nursery with staff discount

Discounted Gym and swim membership

Health and Wellbeing support and EAP

Job summary

Wychavon District Council in Pershore is recruiting a Civil Enforcement Officer to enforce parking regulations across the district. The role is 37 hours per week, on a rota, with a permanent contract and a salary of £29,542 to £32,046 per year.

You will patrol on foot, issue penalty charges, check ticket machines, assist residents, and work across weekends and bank holidays. Applicants should have English and Maths qualifications and good interpersonal and communication skills.

Qualifications

• Good standard of education with English and Maths qualifications.
• Be highly motivated with good interpersonal and communication skills.
• Able to travel around the district and patrol in all weathers.
• Experience in a similar role or in customer service, retail or hospitality.

Responsibilities

• Issue penalty charge notices for contraventions in on-street locations and car parks.
• Patrol the district mainly on foot and move between sites.
• Assist the public in using parking facilities and help maintain traffic flow.
• Work flexibly on a rota, including weekends and bank holidays.

Skills

Interpersonal skills

Communication

Customer service

Initiative

Motivation

Education

English and Mathematics qualifications

Job description

Civil Enforcement Officer

37 Hours per week worked on a rota

Permanent contract

£29.542 - £32,046 per annum

Wychavon District Council operates a range of parking services in the Wychavon area, as well as providing services to other local district councils. We currently have a vacancy in the team for a Civil Enforcement Officer

Duties of a Civil Enforcement Officer

• Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for On-Street locations in the Wychavon district and in the Off-Street car parks.
• Work is completed mainly on foot and will involve moving between sites.
• Patrolling the local areas to maintain good traffic flow.
• Undertake ticket machine checks and assist people in the community to use our facilities.
• Make a difference to the way people can use and access parking spaces.
• Work flexibly on a rota basis, covering a variety of shifts including weekend and bank holiday working.

About you

The successful candidate will:

• Have a good standard of education with qualifications in English and Mathematics.
• Be highly motivated with good interpersonal skills and be able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
• Have good communication skills and an ability to work on your own initiative.
• Be able to travel and patrol around the district and outlying villages is essential, and you will need to have access to and use of a vehicle to carry out these patrols (business use insurance for your vehicle will be required).
• Be working outside alone in all weathers and walking for long periods, (seven or more hours per day).
• Need to be able to work on a rota basis and cover a variety of shifts including weekends.
• Be able to undertake other duties as required and provide support to other local areas when needed.
• Have experience in a similar role or in customer service, retail and hospitality.

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver our We are WychavonDistrict Council plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.

To discuss the post or for further information, please call Laura Taylor on 01386 565243

Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

Closing date: Sunday 25th October 2026

Interview date: Thursday 5th November 2026

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.

Attached documents

• We are Wychavon Plan
• Job Description
• Employee Benefits