Civil Enforcement Officer

Ceo | Marston Holdings Ltd; Gloucester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible shift patterns

Full training and uniform

Health and wellbeing support and gym

Pension and Death in Service benefit

Family-friendly benefits

Job summary

Marston Holdings Ltd. is seeking Civil Enforcement Officers to patrol streets and car parks, providing guidance to the public on safe parking and maintaining access for all. The role involves extended outdoor work in all weather, with opportunities to support local authorities and the community.

You will work independently for long periods while being part of a broader, supportive team. Training and uniform are provided, with a focus on fairness and safety.

Qualifications

• Willingness to work outdoors in all weather conditions.
• Ability to issue notices and support the public with guidance.

Responsibilities

• Patrol streets and car parks with confidence and professionalism.
• Support the public with guidance on where to park safely.
• Spend extended periods outdoors on your feet, in all weather.
• Encourage fair and safe parking by issuing notices when required.
• Help keep traffic moving and neighbourhoods accessible.
• Report issues such as abandoned vehicles or blocked access points.
• Work in partnership with local authorities and councils.
• Enjoy working alone for extended periods while being part of a team.

Skills

Independent work

Strong communication

Accountability

Calm under pressure

Job description

This is a role for people who value independence, take responsibility seriously, enjoy working outdoors and are motivated to make a positive difference in their local community. As one of our Civil Enforcement Officers - also known as Traffic Wardens or Parking Attendants - you'll help keep streets safe, accessible and fair for everyone. Every day is varied and engaging, requiring accountability, sound judgement and the ability to work outdoors in all weathers while playing an important part in supporting the public.

What you’ll be doing:

• Patrolling streets and car parks with confidence and professionalism
• Supporting the public with clear, helpful guidance, including advice on where to park safely
• Spending extended periods outdoors on your feet, staying active in all weather conditions
• Encouraging fair and safe parking by issuing notices when required
• Helping to keep traffic moving and neighbourhoods accessible
• Reporting issues such as abandoned vehicles or blocked access points
• Working in partnership with local authorities and councils
• Enjoy working alone for extended periods and value being part of a supportive team
• Physically resilient and happy outdoors in all weathers
• A high level of self-motivation and accountability
• Strong people skills with a calm, professional, approachable manner
• Care about fairness, community safety and doing the right thing
• Confident and consistent when dealing with challenges

Marston Holdings, together with our NSL brand, is deeply rooted in the communities we serve. We provide smart, technology-enabled services that help local people, neighbourhoods and councils function safely and smoothly every day. Our teams are a familiar, supportive presence on the streets - working closely with residents, visitors and partners to keep public spaces moving, accessible and welcoming for everyone.

All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all

Benefits and perks

• Flexible shift patterns for work-life balance
• Competitive leave and family-friendly benefits
• Full training, development and uniform
• Health and well-being support and gym discounts
• Retail, travel and leisure perks
• Green travel schemes
• Pension and Death in Service benefit
• Recognition for the important work you do