Civil Enforcement Officer

Local Government South East; Eastleigh; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Defined Benefits Pension

20+ days leave (local gov)

Excellent transport links nearby

Living Wage Employer

Employee advice & support

Job summary

Eastleigh Borough Council is seeking a Civil Enforcement Officer to patrol car parks across the borough and support motorists while enforcing parking regulations. You may need to issue penalty charge notices for contraventions.

The role involves shift work within a 8:00am–8:00pm window, including some weekends, based at Eastleigh offices. Applicants should have a good education (minimum 5 GCSEs) and be comfortable driving a small van.

Qualifications

• Minimum education: GCSEs or equivalent.
• Must be able to drive a vehicle, hold a valid licence.
• Customer-focused with calm, professional demeanor.

Responsibilities

• Patrol car parks across Eastleigh borough.
• Assist motorists and enforce parking regulations.
• Issue penalty charge notices where required.

Skills

Customer facing

Inter-personal

Learning new systems

Record keeping

Health and safety awareness

Education

GCSEs or equivalent

Tools

Handheld devices

Job description

Salary £29,366 per annum- Band 3 (including weekend enhancement) £ / Year

Closes: 20 September 2026

Full Time

Eastleigh

Posted 2 weeks ago

Website Eastleigh Borough Council

CIVIL ENFORCEMENT OFFICER

Car Park Enforcement

37 hours per week

Part-time hours or evening and weekend shifts may be considered (pro-rata pay equivalent)

Salary £29,366 per annum- Band 3 (including weekend enhancement)

Do you want to make a difference?

Here at Eastleigh Borough Council we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.

We are looking for customer-focused people to join our team.

The role

Your duties will include patrol car parks throughout the Borough of Eastleigh. You will assist motorists, ensuring that vehicles are parked in accordance with regulations. You may need to issue penalty charge notices to vehicles found in contravention of parking legislation.

The hours of work are within a shift system in the range 8:00am to 8:00pm, which will include some Saturday and Sunday working. We may also consider a fixed work pattern depending on operational needs. On occasions you may work alone but your colleagues will always be nearby. You will be based at our offices in Upper Market Street, Eastleigh and undertake on-foot patrols throughout the town.

About You

Self-drive vehicles are supplied for patrolling elsewhere in the Borough; therefore, applicants must be able to drive and feel comfortable driving a small van (when making your application please confirm if you have a driving licence and the type of licence you hold, if applicable).

You also must have good standard of education with a minimum of 5 GCSEs or equivalent experience.

Desirable Knowledge, Skills And Experience

• Good experience in a customer facing role, excellent inter-personal skills and a proven ability to deal effectively with customers and remain calm in contentious and difficult situations.
• Proven ability to quickly learn new systems, follow procedures and processes and maintain accurate records.
• An understanding of statutory and regulatory requirements and ability to enforce these when required.
• A clear understanding of health and safety procedures.
• Ability to use portable handheld computers for enforcement purposes.

About Us

In return you will be working with a great team in an organisation that is truly committed to a flexible, inclusive and enjoyable work environment. We are passionate about personal and professional development for all staff, offering exceptional conditions of employment as an accredited Living Wage Employer, plus the chance to make a lasting difference to the community of Eastleigh.

Our Benefits Include

• 24-29 days annual leave (depending on local government continuous service)
• Defined Benefit Pension Scheme
• Places Leisure, Eastleigh – 30% off Full Membership
• Confidential Employee Advice and Support Programme
• Excellent town centre working environment close to public transport links

Closing date: 20 September 2026

Interview dates: 24/25 September 2026