Civil Enforcement Officer

APCOA PARKING UK; Chipping Barnet; Hybrid; GBP 28,000 - 39,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension

Uniform provided

Learning & Development

Employee discounts

Job summary

APCOA PARKING UK in Barnet is seeking a Civil Enforcement Officer to patrol streets and council car parks, enforcing parking rules and assisting the public. The role runs 42.5 hours per week across seven days, with full training and career progression opportunities.

A full UK driving licence or CBT is preferred, and you will build strong local knowledge while delivering excellent customer service. You will be part of a team ensuring safe, compliant parking practices and helping maintain the

Qualifications

• Must be over 18 and hold a full UK manual driving licence or CBT.
• Excellent customer service and communication skills are essential.
• Good spoken and written English required.

Responsibilities

• Patrol streets and council car parks, advising and upholding parking restrictions.
• Issue parking tickets without targets to create a positive local impact.
• Report defects to street furniture and log violations for debriefing.
• Provide high level customer service with information and guidance.

Skills

Excellent customer service

Great communication skills

Good spoken English

Good written English

Job description

Civil Enforcement Officer - Barnet - 42.5 hours per week - £33,525.70 per annum(£15.17 per hour!)

Do you enjoy working outdoors? Helping people? And have great communication skills? Do you have excellent customer service skills? And enjoy being on the go? Are you over 18 and have a full manual UK driving licence or CBT?

Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, while enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at one of our North London bases, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?

What can you expect as a Civil Enforcement Officer?

You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.

• Yes, you’ll be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
• You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
• You will keep a detailed log of the violations and debrief incidents that occur during your shift.
• You will provide a high level of all-round customer service, providing the public with useful info and advice.

Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.

What will you bring?

• Excellent customer service skills
• Good spoken and written English
• Full UK Manual, clean Driving License or CBT license is preferable

Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.

We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.

Here is a sample of some of the current benefits on offer:

• Up to 28 days holiday per annum (includes BH)
• Workplace Pension
• Free Uniform
• Access to Learning & Development
• Employee Discount Scheme

If you're the sort of person who enjoys being on the go, the role could be ideal for you.