City Centre Office Supervisor & Operations Lead

Forrest Recruitment; Manchester; On-site; GBP 21,000 - 35,000; Full time

Job summary

Forrest Recruitment in Manchester City Centre is seeking an experienced Office Supervisor to support the efficient operation of the office and facilities. The role involves coordinating day-to-day office needs, managing suppliers and stakeholders, and ensuring high standards of client experience.

The position covers front-of-house duties, team coaching, rota management and health and safety compliance, with a 35-hour week (Mon–Fri) and a competitive package up to £34,500 DOE plus benefits.

Qualifications

• Previous management or supervisory experience in office services, facilities or operational management.
• Strong awareness of operational, workplace and health and safety risks; elevate concerns appropriately.
• Excellent organisational and time-management skills; manage multiple priorities.
• Strong communication and interpersonal skills; communicate professionally at all levels.
• Strong attention to detail; proactive and professional.
• Ability to work under pressure; prioritise competing demands and communicate priorities clearly.
• Good IT skills; confident using Microsoft Office and other relevant software.
• Adaptable to changing business needs and working environments.

Responsibilities

• Ensure the efficient, smooth and professional day-to-day operation of the office, maintaining a welcoming, well-presented and fully functional working environment.
• Liaise with staff, clients, contractors and suppliers to coordinate office, facilities and operational requirements.
• Lead, coach and develop team Members through training, performance and development reviews, objective setting and regular one-to-ones, while managing rotas, holiday and absence records to ensure effective staffing and operational cover.
• Manage office administration and purchasing activities, including invoices and payments, spreadsheets and records, stationery, office supplies, refreshments and consumables.
• Coordinate office functions, events, meeting room and hospitality requirements, as well as supporting office moves, relocations and associated logistics.
• Maintain accurate records and documentation in line with legislative, health and safety and internal requirements, including permits and risk assessments, and act as a designated First Aider.
• Provide Front of House support when required, including welcoming visitors, maintaining visitor records, issuing guest passes, assisting with mail distribution and providing switchboard support.

Skills

Supervisory experience

Office services

Health and safety awareness

Organisational skills

Communication skills

Attention to detail

Work under pressure

IT skills

Microsoft Office

Adaptable

Tools

Microsoft Office

Job description

Forrest Recruitment in Manchester City Centre is seeking an experienced Office Supervisor to support the efficient operation of the office and facilities. The role involves coordinating day-to-day office needs, managing suppliers and stakeholders, and ensuring high standards of client experience.

The position covers front-of-house duties, team coaching, rota management and health and safety compliance, with a 35-hour week (Mon–Fri) and a competitive package up to £34,500 DOE plus benefits.