City Centre GP Receptionist — Training and 6 Weeks Leave

NHS Scotland; City of Edinburgh; Híbrido; GBP 14 000 - 18 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

6 weeks annual leave

Resumo da oferta

The Hopetoun Practice, Edinburgh City Centre, is seeking an experienced Receptionist to join our busy GP surgery. You will be the first point of contact for patients and visitors, delivering a welcoming, professional service in a fast-paced healthcare environment. Location: Edinburgh City Centre.

Hours: 32.5 hours per week, Monday to Friday, 8:00am–6:00pm. You will support the clinical and administrative teams with reception and general practice tasks while upholding patient confidentiality and

Qualificações

• Prior reception experience in GP, healthcare, or customer-facing environment.
• Excellent communication and interpersonal skills.
• Confident with computer systems and administrative software.
• Strong organisational skills and attention to detail.
• Ability to work under pressure in a busy environment.
• Initiative and team collaboration to deliver patient care.

Responsabilidades

• Greeting patients and visitors in a friendly and professional manner
• Managing incoming telephone calls and patient enquiries
• Booking, amending, and cancelling appointments
• Handling patient registrations and updating records
• Processing prescriptions in line with practice procedures
• Managing correspondence, emails, and administrative tasks
• Maintaining patient confidentiality at all times
• Supporting clinicians and colleagues to ensure an excellent patient experience
• Assisting with general practice administration as required

Conhecimentos

Reception experience

Customer service

Communication skills

Organisational skills

Teamwork

IT skills

Descrição da oferta de emprego

The Hopetoun Practice, Edinburgh City Centre, is seeking an experienced Receptionist to join our busy GP surgery. You will be the first point of contact for patients and visitors, delivering a welcoming, professional service in a fast-paced healthcare environment. Location: Edinburgh City Centre.

Hours: 32.5 hours per week, Monday to Friday, 8:00am–6:00pm. You will support the clinical and administrative teams with reception and general practice tasks while upholding patient confidentiality and