Cisco Webex AV Engineer

Salt; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Salt in the United Kingdom is seeking a technically skilled professional to support Cisco Cloud Collaboration tech, including WebEx, Room OS, Cloud Calling and Jabber. You will work on infrastructure implementations and drive proofs of concept with up to 4 years of related experience.

The role requires a bachelor’s degree in CS/Engineering or equivalent, plus hands-on experience with VoIP protocols, Teams/Exchange/AD and scripting to automate tasks and improve operations.

Qualifications

• Bachelor's degree in computer science, computer engineering or equivalent.
• Up to 4 years of experience with voice, video and Cisco Webex platform on/off premise.
• Experience with Cisco Cloud Collaboration tools and VoIP protocols.

Responsibilities

• Performs core technical aspects to support infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration.
• Manages incident, problem and change processes and creates accurate project specifications.
• Drives proofs of concepts for testing capabilities and coordinates vendor escalation support.
• Provides input to create, maintain and implement content and standards; familiar with end-to-end design solutions.
• Proficient with Voice, Video and WebEx technologies and related integrations.

Skills

Cisco Cloud Collaboration

VoIP Protocols

Video Conferencing

Teams/Exchange/AD

Scripting & Automation

Education

Bachelor's Degree in CS/Engineering

Tools

Cisco Webex

Cisco Room OS

Cloud Collaboration Tools

Jabber

Job description

Key Responsibilities

Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies Responsibilities include:

• Problem management, Incident management, and Change Management
• Creates accurate project specifications
• Drive proof of concepts to test new capabilities and technologies
• Management and coordination of vendor and third-party escalation support
• Provide technical input to create, maintain and implement content and standards
• Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
• Proficient with Voice, Video and WebEx technologies

Education & Experience

• Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
• Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
• Bachelors Degree in computer science, computer engineering, or equivalent work experience
• Microsoft Teams experience is a plus

Knowledge/Skills

• Specific technical knowledge in the following areas:
• Cisco Cloud Collaboration Technologies:
• Hybrid Calendar WebEx App formerly known as \" WebEx Teams \"
• Video Conferencing (Cisco TelePresence)
• Room OS 11
• Cloud Calling
• Control Hub Administration
• Site Service Administration
• Jabber
• VoIP Protocols such as SIP, MGCP and SCCP
• Video Devices i.e., Cisco Room Series Room OS11, Desk Pro
• Microsoft Exchange / Active Directory / Outlook/ Teams
• Analytical skills and technical knowledge to take on service problems of moderate to high complexity
• Able to decipher VoIP, Video and Webex topologies
• Scripting and automation are a plus

Salary

*Rates depend on experience and client requirements