Cisco & Meraki - Tests, Fixes & Repairs

JR United Kingdom; Wakefield; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading IT services company in Wakefield seeks a Technical Logistics Manager specializing in Cisco and Meraki tests, fixes, and repairs. You'll be part of a dynamic team offering mentorship towards a managerial role, ensuring high standards and customer satisfaction through effective stock and logistics management.

Qualifications

• Candidates must have or be eligible to obtain SC clearance upon hire.
• Preferably RMA experience, including testing, fixing, and repairs.

Responsibilities

• Perform proactive Cisco & Meraki tests, fixes, and repairs.
• Ensure high customer satisfaction through timely returns, dispatch, and support.
• Lead, optimize, and motivate your team.

Skills

Managerial skills

RMA experience

Job description

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Cisco & Meraki - Tests, Fixes & Repairs, Wakefield

Client:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Wakefield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Cisco & Meraki - Tests, Fixes & Repairs – £45-50K – Office based - Wakefield

My client is an impressive, forward-thinking, award-winning Cisco-focused IT services company with a strong emphasis on logistics and RMA processes. This role offers a pathway to a hands-on and managerial position within Cisco and Logistics.

Why?

• Mentorship leading to a department manager role within a few years
• Excellent career progression opportunities in a supportive, high-growth team environment

You will join a dynamic Cisco Logistics team and work alongside the department manager. He will mentor you, and you will document and expand your knowledge. This is a hands-on leadership role with a clear pathway to management through succession.

Candidates MUST have or be eligible to obtain SC clearance upon hire.

Key Skills required:

• Managerial skills and experience
• Preferably RMA experience, including testing, fixing, and repairs

This company has a clear strategic direction, a talented team, impressive clients, and significant growth opportunities.

Responsibilities:

• Perform proactive Cisco & Meraki tests, fixes, and repairs, including testing routers, switches, access points, replacing power supplies, and handling returns for repair or stock
• Ensure high customer satisfaction through timely returns, dispatch, and support
• Utilize technical knowledge to support support calls and bid management
• Manage stock allocation and dispatch
• Meet deadlines and uphold high standards under pressure
• Engage in stock management, warranty, and RMA processes
• Lead, optimize, and motivate your team
• Document processes and generate reports for insights and recommendations
• Maintain high-quality standards across all tasks

To apply, please click the button or email [emailprotected] or call 020 3004 8235 for more information.

Technical Logistics Manager – Cisco & Meraki – £45-50K – Office based - Wakefield