CIAG Adviser

Seetec; Rochester; On-site; GBP 26,000 - 30,000; Part time

Benefits offered by this job

25 days annual leave + bank holidays

Birthday Day off

Volunteer days

Pension - 5% Employee 5% Employer

Healthcare cash plan

Annual salary review

Refer a Friend scheme

BenefitHub access

Job summary

Communities is seeking a part-time CIAG Adviser to join our team in Rochester. The role involves working in prison settings, delivering tailored career coaching, workshops, and personalised action plans to help individuals start anew.

You'll empower prisoners to build skills, confidence, and aspirations, supporting reducing reoffending and community strength. Benefits include generous leave, pension, healthcare and wellbeing perks.

Qualifications

• Resilience, empathy, and adaptability in challenging settings.
• Experience or willingness to deliver coaching, workshops, and action planning.
• Ability to work independently and manage sensitive caseloads.

Responsibilities

• Manage a prisoner caseload and support targets and MI requirements.
• Record interactions with prisoners in relevant systems and update case notes.
• Document Learning and Work Plans with SMART goals and actions.
• Meet and strive to exceed personal KPIs for prisoners seen and progress.
• Work across different prisons to ensure continuity of service.
• Attend custody meetings and travel to external events for CPD.

Skills

Initiative

Interpersonal skills

Professional development

Customer focus

Job description

We're Hiring for a CIAG Adviser to join our team on a part time basis, 4 days / 29.6 hours per week.

As a CIAG Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You’ll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job, it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,000 To £29,545 pro rata (dependent on experience) with these great benefits:

Benefits

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Communities is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Rochester

Hours: PART TIME - 29.6 hours / 4 days per week - 0.8FTE.

Contract: Permanent

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills & Experience

• High level of initiative and motivation with the ability to seek out solutions to problems
• Excellent interpersonal skills with the ability to work independently,
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
• Customer/Service User Focus