CIAG Adviser

Seetec Business Technology Centre; Rochester; On-site; GBP 26,000 - 30,000; Part time

Benefits offered by this job

25 days annual leave + Bank Holidays +

Birthday Day off (purchase extra days)

2 Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan + life assurance

Annual Salary review

Refer a Friend Scheme

BenefitHub access with discounts

Job summary

Seetec is hiring a CIAG Adviser for a part-time role (29.6 hours per week). You will provide tailored career coaching, workshops, and personalised action plans within prison settings to empower individuals toward a fresh start.

Location is Rochester. The role offers competitive pro rata salary £26,000 to £29,545 plus benefits and opportunities for professional development and pension contributions.

Qualifications

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.
• Customer/Service User Focus.

Responsibilities

• Manage a prisoner caseload, supporting personal and team targets including MI requirements.
• Record interactions with prisoners in relevant justice systems and update case notes.
• Document advice and goals in an agreed Learning and Work Plan with SMART goals.
• Meet and strive to exceed personal performance targets related to prisoners seen and reviews.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and travel to external events and training to support CPD.

Skills

High initiative

Excellent interpersonal skills

Independent working

Customer/service user focus

Job description

Job Role

We're Hiring for a CIAG Adviser to join our team on a part time basis, 4 days / 29.6 hours per week. As a CIAG Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You’ll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job, it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £26,000 To £29,545 pro rata (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Location: Rochester

Communities is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Hours: PART TIME - 29.6 hours / 4 days per week - 0.8FTE.

Contract: Permanent

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems
• Excellent interpersonal skills with the ability to work independently,
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
• Customer/Service User Focus

Additional Information

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Hubs, Education, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of Ex-Offenders can be found on our website under About us.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.