CIAG Adviser

Seetec Business Technology Centre; Sutton; On-site; GBP 26,351 - 29,944; Part time

Benefits offered by this job

25 days annual leave

Bank Holidays

Birthday Day off

Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Salary review

Refer a Friend Scheme

BenefitHub access

Job summary

Seetec Business Technology Centre is seeking a part-time CIAG Adviser to support individuals in prison settings with tailored career coaching, workshops, and personalised action plans. You’ll empower clients to develop skills, confidence and aspirations for a fresh start beyond custody.

Location is HMP Downview, Surrey, with 0.8FTE (29.6 hours/week) on a permanent contract. Salary ranges from £26,351 to £29,944 per annum pro rata, plus benefits including generous leave, pension, healthcare, and

Qualifications

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.
• Customer/Service User Focus.

Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets and MI requirements.
• Record all interactions with prisoners on relevant Justice systems and update case notes.
• Document advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet and strive to exceed personal performance targets relating to the number of prisoners seen and reviews undertaken.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and travel to external events and training for CPD.

Skills

Initiative

Interpersonal skills

Professional development

Customer focus

Job description

Job Role

We're Hiring for a part time CIAG Adviser to join our team.

As a CIAG Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You'll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job—it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You'll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £26,351 to £29,944 p.a. pro rata (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There's an easy way to apply below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Document advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet and strive to exceed personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.
• Customer/Service User Focus.

Employment Details

Location: HMP Downview, Surrey

Hours: 0.8FTE - 29.6 hours per week

Contract: Permanent

Closing Date: 4th August 2026

Salary Range: £26,351 to £29,944 p.a. pro rata

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff to uphold this commitment in conjunction with the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of Ex‑Offenders can be found on our website under About us.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.